Unit Secretary - Behavioral Health Inpatient - Day

Behavioral Health Services Inpatient - Unit Secretary

• Work in a 26-bed adult inpatient psychiatric unit, featuring a 16-bed less acute unit and a 10-bed acute care unit.
• Provide 24/7 inpatient psychiatric care including diagnostic assessments, stabilization, and personalized treatment plans.
• Join a multidisciplinary team of Psychiatry, Nursing, Licensed and Unlicensed Professional Counselors, Occupational Therapy, RN Care Management, and Social Work.
• Thrive in a supportive and engaging team culture that fosters personal and professional growth.
• Access nursing leadership pathways, preceptorships, and a graduate nurse residency program to advance your career.
• Benefit from educational support for nursing certifications and mentorship from a dedicated Nursing Educator, Clinical Managers, and a Licensed Professional Counselor leader.
• Full-time schedule of 72 hours biweekly with 12-hour day and evening shifts.
• Enjoy flexible self-scheduling-choose every third weekend or every other weekend patterns.
• Receive shift and weekend differentials for added compensation.
• Learn more about our safe staffing practices and low nursing turnover during your interview.
• Full time (72 hours biweekly)
• Shift: 12-hour Day (6 am-6 pm)
• Every third weekend
• Eligible for shift and weekend differential

Position Function: Under the direct supervision of office manager or registered nurse, performs the receptionist, clerical duties and the transcription of physicians' orders on the patient care unit while functioning as the focal communication source at the nursing station.

Unit Based Essential Functions and Responsibilities

Job Class Specifics
1. Remains calm, reassuring, and proficient during emergency situations.
2. Readily adapts to changes in workload. Prioritizes work.
3. Receives, places and transfers telephone calls using appropriate telephone etiquette while promoting positive customer service.
4. Assists in orientation of all new staff to unit, demonstrated by being friendly and encouraging, sharing knowledge and skills, and being willing to participate in orientation.
5. Maintains appropriate quantity of forms, materials, and supplies.
6. Accurately records/enters information as required (I.e., patient charges, appointments, etc.).
7. Initiates, assembles and maintains charts for all patients on the assigned unit.
8. Under the supervision of the RN, completely and accurately transcribes physician orders utilizing Meditech.
9. Seeks guidance and direction as needed for performance of duties.
10. Advises appropriate personnel of situations requiring attention or follow-up.
11. Maintains chart check to ensure no missed orders (N/A where indicated).
12. Assists during emergency situations as directed by shift charge nurse. Reports any patient problems to a direct care provider immediately.
13. Supports, reinforces, coaches, and assists, as necessary, the physicians in the retrieval of clinical information from the EMR.
14. Maintains patient assignments boards, patient therapy board or tracker.
15. Updates PPP/Physician Privilege Notebooks on a regular basis.
16. Completes appropriate forms upon patient's death to include calling CORE, notifying funeral home and coroner, when necessary.
17. Demonstrates involvement in unit by attending 50% of staff/committee meetings and in-services for area.
18. Responsible for maintenance and activation of downtime forms during planned and unplanned Meditech downtime periods.
19. Expected to float to other Patient Services areas to cover assigned duties as needed.
20. Transports medications within the hospital as requested and needed according to Hospital policy.

Qualifications and Standards

Education: Minimum requirements for a person in this position.
A. Formal Education and Training--High School graduate or equivalent. Preferred graduate of a two year medical secretary program or the equivalent in experience. Successful completion of on-the-job training program.
B. Informal or Continuing Education--Evidence of participation in educational programs to update and maintain knowledge and skills.

Experience: Experience applying customer service behaviors and communication skills required. Prior clerical experience in health care setting preferred. Keyboarding proficiency preferred. Proficiency in the use of computers, fax machine and related equipment required.

Certifications/Licensure: None required.