Training Nurse - Behavior Emergency Response Team - Day

Mt Gretna, PA | Nursing | Tracking Code: 72570

Full time (80 hours biweekly)

8 am - 4:30 pm

Occasional evening or weekend, once a month



The educational department at WellSpan Philhaven trains verbal de-escalation skills, physical safety, preventing workplace violence and best practice in restraints.

Job Description:

Under the general supervision of the Behavior Emergency Response Team (BERT) Program Coordinator, aids in planning, developing, and presenting training programs provided to WellSpan staff and community partners. Responsible for BERT response review and data collection/ documentation.


Duties and Responsibilities


  1. Develops curriculum and presentation materials demonstrating mastery of verbal de-escalation and interdisciplinary care management for high risk patients.
  2. Develops materials supporting adult learning needs and teaching principles.
  3. Utilizes teaching, observation, and assessment skills to orient, instruct and monitor staff competencies in BERT Response or other assigned curriculums.
  4. Provides effective feedback, coaching, mentoring, and evaluation to assist in professional development of staff related to clinical understanding of mental health and role of caregivers.
  5. Sets up schedules of classes in adequate number and appropriate times as necessary to complete required training objectives.
  6. Obtains materials such as books, handouts, certificates of attendance, tests, etc. and equipment for each training program.
  7. Coordinates the preparation and distribution of educational packets and prepares PowerPoint presentations.
  8. Assists in review and revision process of the educational and training materials.
  9. Assists in making video productions of training skills as needed.
  10. Enters information into LMS Learning Management System or similar software system to record attendance as training.
  11. Generate reports regarding compliance with mandatory training.


  • Minimum Experience:
    • Experience working in acute care hospital setting
  • Minimum Education:
    • Diploma or Associate’s Degree
  • Preferred Experience:
    • Preferred Experience Leadership or education experience
  • Required Certification:
    • Registration and current RN license in Pennsylvania
  • Skills:
    • Interpersonal and management skills; Physical ability to work freely throughout WellSpan Health programs and facilities and to teach classes in de-escalation and restraint. Respond to behavioral emergencies as needed. Participation in activities that require a moderate degree of coordination and strength is required; Good leadership, motivational, coaching, interpersonal, and client management skills; Audiovisual technical ability to manage audiovisual equipment, including: Videotape player, overhead projector, and video projector; Visual ability to review and prepare written material; Ability to collaborate with professional and administrative groups in developing and evaluating educational programs; Moderate word processing skills, database searching skills, and other computerized programs. Ability to use normal office equipment.
    • Must possess a valid driver’s license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
Suzanne Wolf
Suzanne Wolf
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers' market and dining establishments for all tastes.

Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in southcentral Pennsylvania, Lebanon is within an easy driving distance to Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)