Tracking Code: 108675

Senior Revenue Integrity CDM Coordinator

Location: WellSpan Health, Lititz, PA
Schedule: Full Time

General Summary

Is the technical subject matter expert responsible for supporting and maintaining the ongoing Charge Description Master (CDM) within WellSpan entities. The role assists in the planning, implementation and management of CDM process improvement initiatives and projects that support business needs. Project work is strategic and requires the facilitation of change management and process improvement techniques and methodologies related to the corporate CDM. Position determines CDM codes in compliance with Medicare, Medicaid and Commercial guidelines. This position manages work assignments, provides guidance in coordinating projects, managing deliverables and serves as a resource for ad-hoc problem solver, and troubleshooting. This position works on special revenue projects as directed by the Revenue Management leadership.

Duties and Responsibilities

Essential Functions:

  • Responsible for the coordination of ongoing CDM consistency within revenue producing departments, which includes maintaining accurate charge descriptions, CPT/HCPCS coding, modifier and revenue code assignments.
  • Maintain an extensive working knowledge of the hospital revenue cycle process to aid in the implementation of regulatory standards that assist in cash collections while accurately complying with billing guidelines.
  • Performs extensive research analyses, identifies trends and reviews denials from Patient Financial Services related to payer rejections and incomplete reimbursement resulting from CDM issues.
  • Develops corporate CDM requests for additions, deletions and other changes to ensure an accurate charge master database.
  • Develops charge master educational training materials, job aides, tip sheets and provides support and training in charge master and charge capture concepts.
  • Monitors quarterly Federal and commercial bulletins for HCPCS/CPT code changes and additions and Epic programming rule changes that affect charge functions.
  • Facilitates the implementation of annual Outpatient Prospective Payment System final rule and annual AMA coding changes for all hospital clinical services within WellSpan.
  • Works with Revenue Analytics, Finance and Clinical Management to understand budget and net revenue impact resulting from CDM charge changes.
  • Lead in revenue optimization initiatives and collaborates with revenue cycle business partners on system enhancements and upgrades.
  • Maintains a working knowledge of applicable Federal, State regulations, WellSpan Health Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
  • Coordinates CDM reviews with management, Compliance and outside consultants, as needed.

Common Expectations:

  • Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
  • Incorporates written and verbal skills with various personnel to enhance communication regarding CDM matters. Prepares written summaries and detailed standard and ad-hoc reports of findings and opportunities.
  • Coordinates and integrates services within the department/organization, with other departments/service lines/entities, and with the System's primary functions; Participates in the selection of outside services (if needed).
  • Develops, establishes and implements goals, objectives, and policies and procedures for department/system operations, and which guide and support the provision of the department/system's services.

Required for All Jobs:

  • Performs other related duties as identified.
  • WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
  • WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Reaching - Rarely
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Occasionally
  • Eye/Hand/Foot Coordination - Occasionally

Travel Requirements:

  • Estimated Amount: - Must be able to travel to the various WellSpan Health hospital sites. Less than 10% travel is necessary for this position.

Qualifications

Minimum Education:

  • High School Diploma or GED Required
  • Bachelors Degree In a health services discipline Preferred

Work Experience:

  • 5 years Coding and reimbursement experience Required and
  • Inpatient/outpatient coding systems and coding compliance Required

Licenses:

  • Certified Outpatient Coder Upon Hire Required or
  • Certified Coding Specialist - Physician Based Upon Hire Required or
  • Certified Professional Coder Upon Hire Required

Knowledge, Skills, and Abilities:

  • Extensive knowledge of hospital financial operations including CDM development and revenue cycle processes including CPT/HCPCS coding principles and guidelines.
  • Good working knowledge of reimbursement systems, as well as federal, state and payer-specific regulations and policies pertaining to documentation, coding and billing.
  • Exceptional analytical and problem-solving skills in order to define problems, collect data, establish data, establish facts, and draw valid conclusions.
  • Extensive knowledge of Best Practice Standards of Coding and identification of reliable compliant reference sites and/or materials. Strong interpersonal skills.
  • Excellent written and oral communication skills.
  • Must be able to work independently without supervision.

#LI-REMOTE

You’re unique and you belong here.

At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at employment@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.

Brittany Allen
Brittany Allen
Talent Sourcing Specialist

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Employment Benefits

  • Sign-on incentives for new employees
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts
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Diversity, Equity & Inclusion at WellSpan

WellSpan Health recognizes and honors the diversity of our team members, patients and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices and resources.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in South Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000)

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