Senior Lean Advisor

York, PA | Professional | Tracking Code: 71326

Job Description:

Under general supervision, provides consultative, educational and direct support to the System as a continuous improvement expert. Uses continuous improvement methods to drive patient-centered organizational change. Works with a high-degree of collaboration and independence to align improvements with organizational goals. Trains and coaches continuous improvement methods at all organizational levels. The role requires attention to detail and a strong acumen for data and measuring outcomes to ensure improvements are impactful and sustained.


Duties and Responsibilities


  1. Leads assigned units through adoption and implementation of continuous improvement methods, including lean daily management and assessing impact through development and evaluation of appropriate metrics.
  2. Provides support for continuous improvement projects and project teams, including developing project plans and managing team processes.
  3. Develops and redesigns process workflows and documents and analyzes value streams. Applies traditional lean tools and teaches and applies A3/PDSA problem-solving/thinking.
  4. Uses data to drive decision-making and outcomes, including collection, analysis and dissemination of data and development of scorecards and other visual management tools.
  5. Works with leadership teams to develop, track and implement annual operating plan goals tied to strategic plan objectives.
  6. Focuses improvement efforts on strategic priorities including access, throughput, safety and service.
  7. Establishes and maintains positive working relationships with management and staff, including collaboration to identify and resolve conflicts and barriers.
  8. Effectively coaches others to apply continuous improvement methods, tools and change management techniques.
  9. Plans, develops and delivers continuous improvement education and training.
  10. Effectively transitions into and out of multiple settings, adjusting techniques and communication methods as needed.
  11. Facilitates effective meetings and workshops using group process and problem-solving tools and techniques.
  12. Provides consultation on effective change management strategies.
  13. Manages project scope, schedule and budget using project management tools and techniques.
  14. Utilizes IT applications for preparing status reports, progress updates and other documentation as requested.
  15. Develops and presents to all organizational levels to further understanding and share results.
  16. Stays current on continuous improvement marketplace trends and information with a focus on continued education.
  17. Continuously evaluates improvement approaches and tools and those used in other industries, assesses feasibility of use and successfully adapts for internal use if warranted.



  • Notes:
    • Other combinations of formal education, training and experience may be considered.


  • Minimum Experience:
    • 5+ years’ experience in continuous or performance improvement in healthcare, service or industry preferred
    • Min Field of Expertise: Performance improvement, continuous improvement with lean application, lean six sigma


  • Minimum Education:
    • Bachelor’s Degree in healthcare, business, information technology, engineering, or related field.


  • Preferred Certification:
    • Registration: Lean certification, Six Sigma Black Belt or demonstrated equivalent experience in continuous improvement cycles of learning, including A3/PDS/CA


  • Skills:
    • Excellent interpersonal, written and oral communication skills; demonstrated application of statistical analysis tools, excellent Microsoft Office skills including Word, Excel, PowerPoint, Visio, Access; experience with SharePoint; skilled group facilitator and project manager
James Kane
James Kane
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)