Senior Director, Public Safety and Security

Oversees the strategic operations, planning, and continuous improvement of protection and security services across the organization. Guides policy development, operational integration, and ongoing performance evaluations to maintain a safe environment for team members, patients, and visitors.

Essential Functions

• Manages strategic goals and initiatives by performing weekly, monthly, quarterly, and annual leader expectations, including operational reviews, budget oversight, huddle coordination, and performance evaluations.
• Develops and implements system-wide security protocols, ensuring alignment with modern security and protection best practices to safeguard team members, patients, and visitors.
• Oversees security functions across all WellSpan locations, integrating consistent processes and coordinating with leadership to identify and address unique facility needs and risk factors.
• Organizes post-event debriefs with emergency management and evaluates security incidents, refining procedures as needed to enhance response times and support team members involved in Workplace Violence and other events.
• Collaborates with external agencies and internal emergency management teams to coordinate first-response efforts and ensure preparedness for internal or external incidents.
• Ensures ongoing communication and coordination with contracted security providers to maintain consistent standards and clear expectations across all relevant facilities.
• Conducts or delegates investigations involving potential security breaches, property crimes, or threats, and maintains detailed documentation to keep leadership informed.
• Educates team members and leaders on de-escalation techniques, security protocols, and personal safety measures, promoting a culture of prevention and awareness.
• Plans and executes special initiatives, product lines, and service enhancements by providing project management or oversight at local, regional, and system levels.
  Facilitates interdepartmental marketing and/or community outreach activities, as appropriate, to strengthen awareness of available security resources and services provided by WellSpan.
• Coordinates integration activities between relevant departments, service lines, and support services, ensuring security considerations are addressed in broader operational decisions.
• Leads or supports annual budgeting processes, strategic planning discussions, and alignment of public safety objectives with overarching organizational goals.
  

Qualifications:

• Bachelors Degree in Public Safety Administration, Business Administration, Criminal Justice, or related field required. Masters Degree preferred.
• At least 10 years progressive leadership experience including supervisory roles, in law enforcement, security, or a related field required.