Receptionist - Gettysburg - On call as needed - Days/Evenings

Gettysburg, PA | Clerical and Administrative | Tracking Code: 55603R

Position Summary:

*** Schedules are shifts between 5:30am – 7:30pm – Monday-Friday; Saturday Rotations ***

 

 

General Summary:

 

 

Under general supervision of Regional Manager, greets patients, visitors and vendors and ensures that they are directed/escorted to the proper office/area. Utilizes Epic to check-in/arrive patients. Operates a multiple-line telephone and routes calls to the appropriate person or location.

 

 

Duties and Responsibilities:

 

1 Provides excellent customer service assistance, guidance, and direction to patients and /or visitors. Ascertains the nature of their business; assists and/or directs patients and/or visitors to various locations in the building when appropriate. Responsible for providing escort and wayfinding services to patients and visitors to destination.

2 Answers telephones, routes callers, takes messages and provides routine information to callers. Responsible for providing patient room assistance and providing patient lists to community spiritual leaders.

3 Enters and/or retrieves data from established computer systems using knowledge of various computer software applications.

4 Maintains appropriate records, reports, and files as required.

5 Gettysburg Hospital teams responsible for receiving and delivering correspondence, e-greetings, messages, flowers, newspapers, and other items; notifies appropriate patient/personnel. Verifies that patient has not been discharged; returns flowers delivered for discharged patients. Maintains log of items received; delivers or arranges for the delivery of items to patients and appropriate personnel.



Required Experience

Minimum Education:

 

High School or G.E.D.

 

 

Minimum Experience:

 

Up to 1 month


Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,500 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 19,000 employees, and 170 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Established in 1800, Adams County includes the borough of Gettysburg, Pennsylvania. Home to more than 100,000 residents, the town is a mecca for Civil War history buffs and visitors who come to tour the Gettysburg National Battlefield, Gettysburg National Military Park and see the annual Civil War reenactment.

Also located here is Gettysburg College, which has a strong academic reputation in liberal arts. The county is steeped in heritage, and offers a peaceful, country atmosphere, yet is a convenient drive to Washington, D.C., Baltimore, MD and Harrisburg, PA. The area's diversity attracts a lively local music scene, and his home to numerous restaurants and wineries, fresh-produce markets, a ski resort and more. Adams County residents can find local employment in healthcare, tourism, agriculture and manufacturing. (Patient population: 102,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Similar Opportunities
Share