Radiology Assistant - Lebanon Ambulatory Service Center - Day

Schedule
Full Time, Day Shift (80 hours biweekly)
Hours: Monday - Friday, Day shift hours

General Summary

Provides clerical support including, but not limited to scheduling, checking in patients, insurance verifications/authorization, and collecting payments. In addition, the Radiology Assistant will assist with laboratory and electrocardiogram services as needed.

Essential Functions:

• Admits all patients into computer while verifying all patient demographic, explaining forms and obtaining necessary signatures including patient/legal representative signatures. Confirms authorization requirements.
• Verify accuracy of the patient's personal and insurance information, obtaining copies of insurance cards and all necessary forms.
• Pre-register patients for exams.
• Works Unverified Report, Delinquent Billing Report by Error, and/or Incomplete MSP Report as directed by Radiology Management.
• Assures the accuracy with registration QA is at 95%.
• Completes all paperwork, lab, EKG and/or imaging, documenting all necessary information for each section.
• Schedules patients, verifying preps and assuring patient's understanding. Interacts professionally with the technologists to coordinate requests.
• Ensures all requirements are met for a proper order.
• Process payments when necessary and issue receipts.
• Minimizes in/out time.
• Assist technologist with paperwork; documenting histories and procedure documentation.
• Prepares appropriate contrast dosage.
• Reload laser camera as needed.
• Ensure cassettes are returned to correct locations.
• Locate Master jackets, all films and subfolders as requested.
• Processes film loan requests, completing all steps on each loan.
• Ability to successfully merge and transfer films.
• Able to hang films according to radiologist's preference.
• Ensure the accuracy of POS payment collections.
• Properly identifies patient using name and DOB.
• Follows the facilities infection control practices without fail.
• Enters all data into computer prior to delivery to the lab for testing.
• Observes laboratory protocol regarding transport, temperature and time requirements for specimens.
• Operates and maintains daily records for laboratory equipment.
• Disinfects patient collection site and draws specimens into appropriate tubes, with sufficient volumes per departmental procedure.
• Sends all pediatric venipuncture to the Norman Drive facility. Initiates communication with Education staff to resolve issues.
• Enters required data into the system and generates complete paperwork.
• Explains procedure to our patients in a competent caring manner.
• Acquires and processes a quality tracing.
• Assures the tracing is properly processed for interpretation.

Common Expectations:

• Completes all job functions as per departmental policies and procedures.
• Demonstrates responsibility for own standards of practice or areas of responsibility.
• Completes or assists with tasks that are not specifically outlined in their job description but are within their scope of practice or position.
• Assists with covering a shift or same or similar job in another department.
• Goals within the employees control and established for this evaluation period have been completed according to acceptable standards.
• Participates in Six Sigma initiatives as requested.
• Attends required in-services, and actively participates in self-education.
• Maintains current knowledge in present areas of responsibility (attends ongoing educational programs as required, requested or appropriate).
• Demonstrates competence at all levels in providing care or service to all patients and customers based on age, sex, weight and demonstrated need. For non-clinical areas, has attended training or participated in education and demonstrates understanding of providing population specific customer service.

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• On the job training provided Required
• Phlebotomy and EKG skills Preferred

Licenses:

• Basic Life Support Upon Hire Required

Knowledge, Skills, and Abilities:

• Strong interpersonal skills and communication skills.
• Knowledge of and ability to use radiology information systems, radiographic/fluoroscopic equipment, paging system copier, beeper, personal computer, fax.

Benefits Offered:

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Educational assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Weallthy
• Childcare referral service via Wellthy