RN Care Coordinator - Behavioral Health Adult Inpatient Unit

York, PA | Behavioral Health | Tracking Code: 66992

Job Description:

Under direct supervision of Nurse Manager performs a variety of duties to facilitate quality clinical care within the Inpatient Child/Adolescent and Adult Psychiatric Units. Supports bedside staff in day to day psychiatric and medical care coordination and workflow in pursuit of best outcomes. Works as an active member of the Treatment Team. In addition, will function as a resource for nursing staff to develop, organize and implement appropriate care and educational needs.


Duties and Responsibilities


  1. Engages assigned patients using Motivational Interviewing strategies in the active management of their health by encouraging participation in their care and collaborating with all members of the interdisciplinary team including psychiatrist, medical provider(s), primary nurses, Social Work and Therapist.
  2. Collaborates with discharge readiness team to enhance education and planning. Assistance, as needed, with patient understanding of medication management, outpatient follow up treatment, discharge transportation needs, and identifying and assisting with resolution of any obstacles relating to discharge.
  3. Coordinates medical and psychiatric care and participates in Treatment Team to ensure best patient outcomes. Follows regulatory procedures to comply with treatment plan requirements. Ensure appropriate documentation of treatment team participants including required signatures.
  4. Fosters a team environment that relies on the strengths of interdisciplinary team members, maintains patient as primary focus, and engages in flexible problem solving to create new and innovative strategies for addressing patient needs.
  5. Establishes new relationships with providers, participates in meetings, and follows through with recommendations for the purposes of consultation, enhanced unit resources and education to increase patient care.
  6. Oversees care progression in discharge readiness by rounding with care team, using clinical judgment to identify discharge readiness, risk of readmission while proactively identifying barriers. Initiate problem solving for delays and barriers.
  7. Coaches and mentors clinical nursing staff in care coordination, situational awareness, and patient engagement to facilitate a positive patient experience. Engages in crucial conversations to ensure completion of effective and necessary interventions to enhance patient care and treatment progress.
  8. Participates in daily communication with primary nurse, communicating any clinical concerns and assist in developing an action plan for the patient or update to Nursing Care Plan.
  9. Facilitates nurse/provider rounds to assure patients are informed of and are included in their plan of care and discharge plan.
  10. Ensures all necessary discharge paperwork including return to work/school letters, prescriptions to appropriate pharmacy or electronic submission are provided.
  11. Coordination with families in collaborative treatment planning and patient progress as appropriate.
  12. Assist patient care team with the identification and coordination of alternative treatment settings to provide appropriate care.
  13. Coordinate with Case Management as indicated.
  14. Participates in the review of policy and procedures on an ongoing basis providing evidenced-based revisions as necessary.
  15. Participates in Quality Improvement endeavors through monitoring patient outcomes. Assists with the collection and analysis of utilization patterns including avoidable days and denied cases; shares this with assigned clinical leadership. Takes action to address these measures with the team as needed.
  16. Reviews readmission metrics, communicates safety concerns and customer issues when appropriate, and increase team awareness of these events. Brings known or suspected problems of under-, over-, or inappropriate utilization of resources to the attention of the appropriate manager(s).
  17. Identifies educational opportunities. Uses a proactive and solution-oriented approach to meet defined objectives.
  18. Assume role of staff RN if needed.




  • Minimum Experience:
    • 2 - 3 years nursing experience recent Behavioral Health Experience;
  • Minimum Education:
    • Bachelor's Degree in Nursing
  • Preferred Experience:
    • Preferred ExperienceClinical RN II, Clinical RN III
  • Skills:
    • Excellent interpersonal/communication skills; flexible thinking/composed ability to manage
    • competing demands; proficient in interdisciplinary collaboration
Suzanne Wolf
Suzanne Wolf
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)