Project Manager Senior

General Summary

Works with business and clinical sponsors to promote the successful intake, prioritization, resource allocation, approval, planning, and execution of projects and programs that deliver expected business value. Maintains a comprehensive project portfolio ensuring each project has clearly defined scope, business justification, resource requirements, delivery dates, and benefit realization metrics defined. Contributes to a body of knowledge of the System's project experience. Facilitates excellent teamwork within project teams and with customer teams.

Duties and Responsibilities

Essential Functions:

• Manages projects and programs to ensure customer satisfaction, including: communicating progress to stakeholders and management; developing project charters, plans, estimates and schedules; ensuring work is completed and reporting variances; assigning tasks to team and controlling work loads; developing implementation, maintenance and support plans; tracking issues and risks; supporting project managers within other teams and mentoring junior project managers; facilitating prioritization of projects within a program; developing policies and procedures for projects; facilitating customer focus groups; designing project team staffing; negotiating service agreements with customers; developing and executing PM training; and socializing importance of PM to organization.
• Changes management of business and clinical projects by: managing relationship with customer; developing business case and requirements with customers; documenting customer processes being changed; facilitating redesign of processes; recommending changes to customer processes.
• Ensures that knowledge gained from project experience is reused in subsequent projects by: ensuring complete project documentation; collecting data from project activity; facilitating team collaboration; ensuring lessons learned are captured and reused. Recognizes and identifies potential areas for improvements to existing definitions, processes, policies, and procedures and proposes/updates standard work accordingly.
• Ensures quality of projects by: reviewing adherence to methodology; correcting or elevating deviation from standards; and quantifying project benefits.

Common Expectations:

• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Continuously assesses and improves the department/service line/entity/System's performance. Maintains appropriate quality control/assessment programs (if applicable).
• Acts as a mentor to individual(s) assigned as project leader(s).

Qualifications

Minimum Education:

• Bachelors Degree Required

Work Experience:

• 8 years Project Management with Computer Science, Business or Systems Analyst background. Required
• Healthcare experience. Preferred

Courses and Training:

• Project Management Professional Certification Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Excellent business relationship skills.
• Excellent communications and trouble shooting/problem solving skills.
• Must be flexible, adaptable and able to function under pressure.
• Organizational skills, independent thinking and management competencies.