Physician Office Team Leader - Lebanon

Lebanon, PA | Physician Practices | Tracking Code: 64205

Job Description:

Under the general supervision of the Physician Office Supervisor or Practice Manager, leads the work of front office personnel by training, allocating and monitoring of work. Provides oversight to front office staff and serves as content expert. Provides support to staff in various front office activities.

 

Duties and Responsibilities

Essential Accountabilities:

  1. Disseminates work to staff, establishes priorities, and resolves problems related to day to day operations.
  2. Assists the management team in identifying Areas of Improvement (AOI). Engages staff to use recommended improvement tools to improve all aspects of operations.
  3. Provides guidance to staff in the release of medical information policies and procedures.
  4. Serves as resource and superuser for computer applications. May create and manage master schedules.
  5. May submit payroll information in the manager’s absence or as assigned.
  6. Promotes safety, reporting and assists staff in reporting events that impact patient safety.
  7. Is responsible for any of the duties and responsibilities of the Physician Office Assistant.
  8. May be responsible maintaining adequate inventory and ordering supplies.
 

Qualifications

  • Minimum Experience:
    • 2 years of previous physician office experience
  • Minimum Education:
    • High School or G.E.D. Post secondary training desired (e.g., Medical Secretarial/Assisting)
  • Preferred Education:
    • Associate’s Degree
  • Preferred Courses:
    • Computerized billing/scheduling system
  • Required Courses:
    • Medical terminology course
  • Skills:
    • Excellent interpersonal /communication skills; Knowledge of medical office operations to
    • include reception, billing, scheduling, insurance and general office skills; Self motivated;
    • Models team work; Able to work independently.
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers' market and dining establishments for all tastes.

Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in southcentral Pennsylvania, Lebanon is within an easy driving distance to Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)