Physician Office Secretary

Schedule and Location

Full-time: Days

169 Martin Ave, Ephrata, PA 17522

Job Description

Under general supervision of the Practice Manager(s), performs diversified and confidential administrative secretarial duties for the Practice Manager, Site Director, Clinical Coordinator and Office Supervisor. Requires an intermediate degree of technical and communication/interpersonal skills, knowledge and ability. May administer/coordinate programs, projects and/or processes as assigned.

Duties and Responsibilities

1. Answers telephones, routes callers, takes messages, returns calls and provides routine information to callers.
2. Types memorandums, policies, committee minutes, manuals, letters, forms, procedures, and other general typing as directed, initiating other documents and correspondence as appropriate.
3. May schedule appointments and maintain and update supervisor/manager’s daily calendar.
4. Schedules, coordinates and/or arranges meetings, appointments and/or facilities. Attends meetings and records minutes, as required.
5. Establishes and maintains files and records on an ongoing basis.
6. Prepares reports and compiles data for various practice functions (e.g., 3rd Available report, Access Metrics, etc.).
7. Enters and retrieves data from established computer files using knowledge of various computer software applications.
8. Opens and routes incoming mail and distributes correspondence and other material to staff.
9. Responsible for provider credentialing process. Monitors accuracy of provider state licenses, DEA’s and Board certificates.
10. May be responsible for medial and office supply ordering and receiving in Lawson system.
11. Completes and submits non PO check requests for signature and payment including provider CME, memberships, etc..
12. Develops Power Point presentations, Excel spreadsheets and Vision flow charts as needed.
13. Enters physician electronic schedules into resource schedules, as well as, On-call schedules in Amcom.
14. Submits maintenance requests and places help desk IT calls as needed.
15. Handles subpoenas and court case testimony schedules for providers and practice.
16. Assists management team with Employee Recognition activities as needed.

Qualifications

• Minimum Experience:
  • 6 - 12 months
• Minimum Education:
  • Post High School Vocational/Specialized Training
• Minimum Field Of Expertise:
  • Secretarial training/general business courses