PON Clinical Team Leader - Internal Med - Days

Location: 423 S Washington Street Gettysburg, PA 17325

Schedule: 1st Shift - Days - Mon - Fri

Job Description:

Under the general supervision of the Clinical Nursing Coordinator, provides clinical oversight and guidance to the clinical work and work flows for assigned personnel. May be involved in the annual performance review process, problem-solving, and the quality improvement activities for the office. Provides safe, therapeutic and efficient care and services to patients. Functions as a member of the health care team at an intermediate nursing level to assist in the planning and implementation of patient care based upon sound nursing judgment, clinical preparation, knowledge, skills and experience. Nursing care is provided in accordance with the provisions of the Pennsylvania State Board of Nursing. This classification functions under the Clinical Nursing Coordinator when the Clinical Nursing Coordinator has multiple practices and has 15 or more direct report clinical FTE’s. These responsibilities, duties and oversight of staff may vary depending upon the practice/specialty to which assigned.

Duties and Responsibilities:

1. Performs the duties of a Physician Office Nurse.
2. Ensures the required documentation of quality control inspections are completed, which may include documentation of temperature readings, expiration date assessment and the maintenance of emergency supplies and equipment.
3. Assists in the referral process by answering questions from other staff regarding referrals.
4. Performs clinical supply ordering/receiving.
5. Acts as a clinical resource for staff and patients. Provides a high level of customer service for both internal and external customers.
6. Ensures that clinical staff are competency trained on Point of Care testing and monitoring of equipment.
7. Monitors Point of Care quality controls to ensure they are performed per policy, procedure and regulation.
8. Monitors effectiveness of clinical work flows for the office. Reports any observed bottlenecks, as needed.
9. Monitors monthly clinical check lists to ensure that delegated quality checks are being performed and, when found to be out of normal range, are handled in a timely and effective manner.
10. Provides the Clinical Nursing Coordinator and/or the Practice Manager with timely communication regarding all clinical concerns and issues for the office.
11. Provides staff training for clinical updates/changes that may be communicated through the Clinical Nursing Coordinator monthly meetings and/or from upper management.
12. Ensures timely follow-up is provided for all Coumadin patients. Includes oversight of Coagulation Tracker (for primary care offices that utilize the Coagulation Tracker).For Practices enrolled in the VFC (Vaccines for Children) Program:
13. Is responsible for duties which may include: Point person for VFC surveys and ordering vaccines from VFC. Includes preparing and providing vaccine reports to the state.
14. Monitors refrigerator temperatures (for both vaccines & specimen refrigerators.)
15. Regularly monitors the completion of refrigerator logs to ensure that readings are completed twice a day by delegated clinician and that temperatures are within appropriate ranges.
16. Responsible for reporting to the Clinical Nursing Coordinator, Office/Practice Manager or designee when temperatures readings are out of range.

Required Experience/Education

• Notes:
  • Other combinations of formal education, training and experience may be considered.
• Minimum Experience:
  • 1 year in a WMG office
• Minimum Education:
  • Certificate of completion (degree or diploma) from an accredited LPN program
• Required Certification:
  • Licensed Practical Nurse; BLS certification
  • Req Courses/Training Completion of the WMG Preceptor Class
• Physical Demands:
  • Prolonged, extensive, or considerable standing/walking
  • Occasionally lifts, positions, pushes and/or transfers patients
  • Occasionally lifts supplies/equipment
  • Occasional reaching, stooping, bending, kneeling, crouching
• Skills:
  • Excellent interpersonal/communications and customer service skills; Models team work; Self-motivated and able to work independently.