Office Assistant

Hanover, PA | Clerical and Administrative | Tracking Code: 73407

Job Description:

Under general supervision, performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

 

Duties and Responsibilities

Essential Accountabilities:

  1. Answers telephones, routes callers, takes messages and provides routine information to callers.
  2. Greets and registers patients in accordance with established policies and procedures.
  3. Schedules patient appointments within established parameters.
  4. Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
  5. Bills insurance carriers for appropriate payments.
  6. Contacts carriers to follow up on balances due.
  7. Maintains up-to-date patient accounts.
  8. Prepares and maintains records of patient charges.
  9. Creates medical records for new patients.
  10. Establishes and maintains files and records on an ongoing basis.
  11. Schedules meetings, training and other requirements for staff.
  12. Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
  13. Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Qualifications

  • Minimum Experience:
    • 6 - 12 months
  • Minimum Education:
    • High School or G.E.D.
  • Skills:
    • Medical Terminology
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

The borough of Hanover was settled in the mid-1700's as part of York County and is known for its fertile land and productive farming community. It is geographical located 19 miles southwest of York, Pennsylvania and 54 miles northwest of Baltimore, Maryland.

Because of its proximity to Maryland, South Hanover is a popular hometown for commuters and their families. The appeal is the affordable housing prices, reasonable Pennsylvania cost-of-living and pleasant community lifestyle. With convenient routes leading north, south, east and west, one can chart and easy route to major East Coast cities.

Hanover is a hotbed of activity for business growth and development. Visitors come to enjoy performing arts, outdoor recreation, museums, festivals, farm fresh flavors and microbreweries. Several major food and snack brands make Hanover their national headquarters. (Patient population: 15,500)