Medical Assistant - Full Time - WellSpan Occupational Health - Lebanon

Lebanon, PA | Physician Practices | Tracking Code: D000Harlow

Position Summary:

General Summary:

Under general supervision of the Practice Manager and/or Site Director, provides safe, accurate and highly reliable care and services to patients as part of the Occupational Health team in a unique practice environment with a mission to support area employers in providing a safe and healthy work place environment. Works in a specialized health record platform designed to identify company specified orders and requirements. Delivers care to patients, performs treatments, assists providers, conducts multiple tests, administers medications and instructs patients accordingly in four primary visit categories including nurse-only visits, travel clinic visits with administration of multiple vaccines, work related injury treatment and management visits, and physical examinations including DOT, Bus, FAA, pre-employment, and OSHA Respirator Exams. Performs front desk/clerical responsibilities that include registration of patients, discharge, referrals, scheduling appointments and answering phones in the clinic which require strong technology skills and proficiency in technology


Primary site locations for the east region are either Lebanon PA or New Holland PA however the individual must have the ability to cover occupational health clinics, or on-site’s as needed. Valid Driver’s License and reliable ability to travel on a day to day basis as requested is required.

Duties and Responsibilities:

The following are essential job accountabilities:

   1  References employer requirements and specifications for treatment and procedures utilizing the unique electronic health record platform and executes these as documented.

   2  Assists providers with examinations, procedures and other processes related to direct patient care.   Obtains and documents reason for visit, patient personal health history, patient vital signs including   pain scale with duration and subjective/objective findings as appropriate.  Prepares patient for scheduled procedures by assuring patient is undressed and appropriately gowned

   3  Collects specimens as directed by Provider and/or as directed in employer specifications. Accurately and reliably follows DOT and other regulatory protocols as applicable in performing drug and alcohol testing.  Uses appropriate equipment and protocols for collecting, handling specimens, processing the Custody and Control forms, labeling and preparing for transportation to lab including proper identification, storage procedures and techniques.

   4  Considers the perspectives and needs of both the employer as well as the patient when delivering care and incorporates both in the overall experience delivery.   Embraces the priorities of timeliness, accuracy, reliability and communication in every element of the patient and employer encounter.   

   5  Ensures all patient care areas are kept clean, tidy and are adequately stocked with unexpired supplies and medications.

   6  Handles and stores instruments, equipment, and supplies appropriately. Assesses sterility of equipment, operational effectiveness, ensures they are intact, and supplies are available.  

   7  Participates as assigned in routine calibrations, inspections, and other quality controls.  

   8  Completes necessary documentation and paperwork in a timely manner and facilitates scheduling of appointments for patients who are ordered diagnostic or additional therapeutic services.

   9  Maintains patient records to ensure an accurate and thorough record of the patient’s medical treatment.

  10  Adheres to Health Insurance Portability and Accountability Act (HIPAA) of 1996.

  11  Under the direct supervision of a Physician/APC, prepares and administers vaccines, and injectable medications, as prescribed and as competencies permit.  Utilizes the Six Rights of Medication Administration.  Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses or adverse reactions.

  12  Documents all treatments provided, and education given to patient effectively.  

  13  As certified competent to do so, performs basic office procedures, examinations, and/or tests ordered by the Physician/APC and/or as specified by the employer (i.e. EKGs, Audiograms, PFT’s, Urine Drug Screens, Breath Alcohol Screens, PPD admin and read, ear lavage, vision tests etc.).

  14  Provides health care information materials and reviews with patient and family members as directed by Physician/APC (i.e. VIS sheets etc.).

  15  Under the direction of the Physician/APC, tracks, reviews, and monitors the follow-up of diagnostic test results to ensure the Physician/APC have verified and the patient has been notified.  Relays information to patient from the provider regarding results and follow-up instructions.

  16  Independently able to perform clerical functions and competency with the Systoc EMR system.

  17  Performs front desk functions in addition to nursing functions including registration of patients in EMR system, referral of patients, discharge of patients clerically, faxing, scanning, emailing results to employers. Ability to answer phones in the clinic and schedule appointments.

  18 Obtains basic health information from patient/family members to review with Physician/APC or clinical resource person at the time of the visit or over the phone.  Uses this information to assist Physician/APC in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice.

  19 Gives basic care information to patients/family members per provider guidelines and instructions.

  20  Uses Universal Precautions with every patient and visitor encounter.


Required Skills

Minimum Education: Associate degree or Diploma in Medical Assisting

Minimum Experience: Externship in physician office setting (4-6 weeks)

Required Certification/Registration: BCLS certification

Preferred Certification/Registration: National certification as a medical assistant

Excellent interpersonal skills

Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,500 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 19,000 employees, and 170 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers' market and dining establishments for all tastes.

Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in southcentral Pennsylvania, Lebanon is within an easy driving distance to Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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