Manager-Home Health - VNA Home Health - Day

Schedule and Location

Full Time: 40 Hours/Week

Hours: 8am - 4:30pm w/ weekend on-call required

Location: 300 West Chestnut Street, Suite 204, Ephrata, PA

General Summary

Working as part of a leadership team, is responsible for delivery, efficiency and effectiveness of patient care services delivered by the assigned Branch/Program. Provides supervision and direction for Home Health/Hospice Clinical Supervisors and participates in activities relevant to the patient services provided. Develops and manages staff and fiscal resources to ensure that high quality, cost effective patient care services are delivered in an efficiently operated system. Assists in evaluation of current service delivery, identifying strategic service needs, and participating in the planning, development and implementation of new programs. May assume the functions of the VNA Director-Clinical Operations in his/her absence, as delegated.

Duties and Responsibilities

Essential Functions:

• Related to Staff* Employs qualified competent staff. Participates in the hiring, orientation, development, coaching, corrective action and terminations of personnel as appropriate with supportive documentation.* Ensures adequate staff education and evaluation by providing direction to educational and teaching efforts, fosters environment for self development and learning of staff, and approving continuing education.* Prepares annual performance evaluations of staff.* Participates in initial orientation program of new employees, as needed. * Ensures adequate, competent and qualified staff to deliver scope of care provided by the agency.* Ensures ongoing process to assess, maintain and improve staff competency.
• Related to Home Care Management* Organizes and directs the office's ongoing function, assuming responsibility for services and assists in the development and implementation of policies and programs.* Participates in patient care conferences and ensures compliance with standards.* Participates in Performance Improvement activities.* Communicates and problem solves with VNA Leadership on patient care and management issues.* Maintains an awareness of trends and interprets federal and state regulations applicable to all VNA service lines in addition to the state nurse practice act.* Ensures the maintenance of all office records.* Implements policies and procedures.* Supports a Performance Improvement program in place for office operations and complies with Joint Commission standards.* Collaborates with Director-Clinical Operations in identifying potential referral sources.* Establishes and maintains positive working relationships with current and potential referral sources.
• Related to Community Relations * Assists in planning, implementing and evaluating field experience of professional students in the home health program, as requested.
• Related to Corporate Management* Provides assistance in community education, as requested.* Represents the agency in a professional manner with community and professional organizations, as well as System partners.* Participates in committees and in the process of policy and procedure development.* Functions in an efficient cost effective manner with regard to utilization of time, supplies and equipment.* Accountable for seeking consultation, as needed.* Carries out special projects and duties, as assigned.

Common Expectations:

• Maintains established policies and procedure, objectives, quality assessment, safety, environmental and infection control standards.
• Maintains confidentiality of patient and organizational information.
• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analysis as required.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovations.

Required for All Jobs:

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Reaching - Rarely
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Occasionally

Qualifications

Minimum Education:

• Bachelors Degree Required

Work Experience:

• 3 years Clinical experience. Required
• Home Care/Hospice experience. Preferred

Licenses:

• Licensed Registered Nurse Upon Hire Required or
• Registered Nurse Multi State License Upon Hire Required or
• Licensed Physical Therapist Upon Hire Required or
• Licensed Occupational Therapist Upon Hire Required or
• Licensed Physical Therapist Assistant Upon Hire Required and
• Basic Life Support Upon Hire Required

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Knowledge, Skills, and Abilities:

• Demonstrated knowledge in clinical operations.
• Ability to exercise leadership as well as to work in a collaborative team relationship with professionals.
• Ability to accept and utilize administrative direction and consultation.
• Ability to communicate effectively both oral and written.
• Possess good conceptual skills.
• Ability to use the problem solving approach in assessing, analyzing and planning.
• Ability and desire to develop professionally and to mentor others.
• Ability to use lean process improvement to implement and evaluate system changes.