Environmental Services Aide - Chambersburg Hospital - Days

Schedule

Full Time: 80 Hours/Biweekly

Hours: 6:30am - 3:00pm

Rotating Weekends and Holidays, Required

Performs a variety of environmental service functions to maintain the Hospital campus in a neat, orderly, and sanitary condition.

Essential Functions and Responsibilities

Core Values: Service, Integrity, Compassion
1. Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.
2. Maintains confidentiality.
3. Demonstrates dependability, to include attendance and punctuality.
4. Is accountable - takes initiative and ownership of issues.
5. Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.
6. Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.
7. Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.
8. Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions.
9. Represents willingness/enthusiasm to create, embrace and facilitate change.
10. Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement.
11. Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community.
12. Encourages others by providing recognition and support.

Technical Excellence
1. Thinks critically; utilizes sound judgment; promptly reports potential risks.
2. Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served.
3. Maintains a level of computer literacy appropriate to their role.
4. Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required.
5. Completes hospital-required reviews, e.g. HIPAA, safety, health screening,
care concerns, and others as assigned.
6. Adheres to National Patient Safety Goals.
Job Class Specifics
1. Assignment sheets are completed in a timely fashion to accurately reflect what has been completed and documented. Performs needed repairs and special projects required in the assigned area.
2. Maintains ability to assist in other positions, responds positively to abrupt scheduling changes during times of increased patient activity or short staffing situations.
3. Supplies and equipment are utilized appropriately (i.e., solutions are mixed correctly and products are used as intended).
4. Completes discharge bed making according to procedure and within a 30 minute timeframe.
5. Insures bed linens utilized are in good condition.
6. Insures completed beds have crisp and neat tucks and folds.
7. Assigned common and public areas are neat, clean, and presenting a good lasting first impression.
8. Completes discharge bed cleaning in a fashion that maintains clean and ready beds on all floors at all times and prioritizes areas of heavy admissions as needed.
9. Patient floors: Prioritizes and performs room cleaning and restroom maintenance in a fashion so that assignments are completed at day's end, restrooms remain clean, and trash is removed.
10. OR-ER-Treatment: Prioritizes work so that areas are ready to accept, and treat new patients for procedures. Infection Control guidelines are met.
11. Office-Anciliary-Clinical: Completes and prioritizes work so that assignments and cleaning standards are met. Prescribed work is done according to plan and procedure.
12. Cleans assigned areas according to procedures; floors are clean, free of debris, spots and cobwebs.
13. Furniture in assigned areas is kept clean, free of spots and tears, and in good working order.
14. Curtains and draperies in assigned areas are maintained in clean, good working order.
15. Personal protective equipment guidelines and procedures are followed to maintain personal protection and infection control guidelines.
16. Trash is handled appropriately in assigned areas. General trash is removed in a timely fashion, bio-hazard trash is removed according to Federal and State Law, and labeling is completed appropriately. Recycling is segregated and disposed appropriately.
17. Restrooms in assigned areas are maintained in a clean, fresh manner. Fixtures free from dust, soil, spillage, polished to shine and are disinfected. Free of customer complaints.

Qualifications and Standards
Education: High School Graduate or G.E.D. preferred.
Experience: Experience applying customer service behaviors and communication skills required. Experience in healthcare setting or cleaning industry preferred.
Certifications/Licensure: None