Director-Cath Lab & Cardiovascular Services

Chambersburg, PA | Professional | Tracking Code: 72092

Position Function: Assists the Vice President for Patient Services in overall direction and management to achieve organization mission as well as department-specific goals and objectives. Full responsibility, authority and accountability to set and evaluate standards of care, practice, performance improvement, and policies and procedures. Full fiscal accountability for areas assigned. Leads managers, supervisors, clinical nurse specialists and instructors in leading employees. Creates an environment that promotes employee self-development, maintains a high level of employee morale and promotes the shared governance concept. Qualifications and Standards
Education: Master of Science in Nursing Administration, Business or Health Care Administration or must achieve within 3 years. Appropriate education in clinical field, leadership, business or general health care.
Experience: Experience applying customer service behaviors and communication skills required. Administration experience of at least three years.

Certifications/Licensure: Licensed in Pennsylvania as a Registered Nurse required. Nursing Administration certification or certification in specialty preferred.
Director Job Class Specifics
1. Interprets and applies corporate goals, objectives and plans in the development of assigned areas.
2. Consistently follows through with cost/variance reporting, holds managers accountable regarding operating within budget & submitting justifications.
3. Assists managers with labor contract interpretation in collaboration with the Vice Presidents of Human Resources and Patient Services to ensure adherence.
4. Keeps managers and employees abreast of regulation requirements in the delivery of patient care and assures compliance to regulations.
5. Reviews performance improvement, financial, staffing, attendance and variance reports submitted by managers and reports overall findings and action plans to the Vice President.
6. Advocates with patient care staff and medical staff as needed in matters pertaining to professional care and treatment of patients to ensure high practice standards at all times.
7. Works with staff to improve ownership of their practice, process and performance.
8. Assists in follow up of issues pertaining to patient safety and facilitates in-depth process review.
9. Coordinates unit-based PI activities to maximize the use of common reporting and measurement tools and to maintain momentum towards improvement.
10. Utilizes outcomes data (patient complaints, team building, Press/Ganey, EFTs, UBPI, staffing effectiveness) to evaluate the departmental product and makes recommendations for change.
11. As needed coordinates patient flow.
12. Collaborates with directors of Patient Services in planning/implementing changes to improve nursing/pharmacy/respiratory products.
13. Prepares reporting tools that reflect the measured change and timeline of same for major process changes.
14. Within the unit leadership team formally analyze each voluntary turnover with an eye on opportunities for change to minimize future turnover.
15. Collaborates with leadership and staff to improve patient harm metrics.
16. Collaborates with leadership and staff to improve patient experience metrics.
17. Collaborates with leadership and staff to improve department's financial metrics.
18. (Director for Cardiac Services only) Fulfills all job duties of Nurse Manager for assigned area.

Nurse Manager Job Class Specifics:
Evaluates and redesigns processes using a multi disciplinary approach.
2. Assists in the follow up of issues pertaining to patient safety and facilitates in depth process review.
3. Organizes unit/department with emphasis on work simplification and best use of time and personnel to achieve quality, safe and continuous care within the guidelines of outside regulatory agencies.
4. Updates job descriptions and performance evaluations as needed.
5. Provides direction during fluctuating workload, crisis, and unusual or emergency situations. Maintains visibility to staff.
6. Recommends personnel for hire promotion, upgrade or termination.
7. Ensures Event Reports, Employee Incident Reports and follow up reports are correctly completed and processed.
8. Works with staff to identify and meet patient, family and customer needs.
9. Actively contributes to the development of departmental goals and objectives consistent with the Patient Services Department and hospital and health system goals and strategic plan.
10. Recommends changes in scheduling, staffing and skill mix as needed.
11. Within the unit leadership team formally analyze each voluntary turnover with an eye on opportunities for change to minimize future turnover.
12. Utilizes appropriate mechanisms to solve problems & resolve conflict. Directs staff to do the same.
13. Attends and/or actively leads unit based meetings. Serves on Patient Services committees and/or task forces as requested and as appropriate.
14. Keeps Director updated regarding unit/personnel/patient activities.
15. Works with staff to improve ownership of their practice, process and performance.
16. Collaborates with staff to eliminate the hospital acquired condition of falls.
17. Collaborates with staff to eliminate the hospital acquired condition of pressure injuries.
18. Collaborates with staff to eliminate the hospital acquired condition of C Diff.
19. Collaborates with staff to minimize overall patient harm.
Ruth Ann Frey
Manager Talent, Diversity and Inclusion
Best of the Best Awards
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland, and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history.

Franklin County is in the heart of South-Central Pennsylvania where you'll find mountains, lakes, and a picturesque countryside coupled with theater, music, skiing, hunting, fishing, and much more. We're in the heart of America's fruit orchards, so peaches, apples, and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000)