Lebanon, PA | Behavioral Health | Tracking Code: 100163
Crisis Intervention Counselor - Lebanon Crisis - PRN
PRN - As needed
Job Description:
Ability to work independently to meet the client’s needs, assess a crisis situation and provide stabilization to the client at the client’s location as needed, resolve the crisis and appropriately refer the client to necessary services following policy and procedures.
Duties and Responsibilities
- Responds promptly and appropriately to all calls.
- Assesses patient’s immediate needs.
- Stabilizes patient using established crisis intervention techniques.
- Utilizes suicide precaution check list as appropriate.
- Refers to appropriate agency or service.
- Follows up on patient condition as outlined in policy.
- Responds to emergency mental health problems in the community.
- Applies established guidelines of the Mental Health Act.
- Discharges responsibilities of a Mental Health Delegate (including attending hearings as necessary).
- Facilitates admission to a psychiatric facility.
- Maintains PCPC certification and other BDAP required annual training.
- Remains knowledgeable of all licensed county D&A services.
- Arranges detox services as needed.
- Provides intake for county D&A funded services.
- Utilizes knowledge of community services.
- Provides information to inquiries.
- Remains updated to available community resources.
- Assesses the emergency of the need.
- Arranges provision of need following policies and procedures.
- Notifies CAP or LCCM of authorized provisions following policies and procedures.
- Follows policies and procedures regarding Intensive Case Management patients.
- Follows policies and procedures regarding Family Focus patients.
- Fosters cooperation between crisis counselors and MH/MR case managers (this would include follow-up calls to case managers regarding contact with their patients).
- Remains aware of mandated reporter status regarding child abuse.
- Utilizes Childline as appropriate.
- Fosters cooperation between crisis counselors and C&Y case managers.
- Reports suspected Elder Abuse situations to AAA.
- Fosters cooperation between crisis counselors and AAA case managers.
- Documents according to department policy. Content includes:
- Psychosocial assessment
Qualifications
- Minimum Experience:
- Two or more years of mental health or crisis intervention experience with unrelated bachelor’s degree
- Minimum Education:
- Bachelor’s Degree
- Minimum Field Of Expertise:
- Psychology, Counseling, Social Work or related field of study
- Skills:
- Excellent human relations and oral/written communication skills; the ability to provide counsel; organizational abilities; analytical skills; visual ability to observe patient behavior and to prepare documentation and written materials; physical prowess in order to assist patients; ability to work under stress; stamina to work for long time spans; knowledge of and ability in the care and handling of patients in a specific age group; knowledge of basic Emergency Room treatment procedures, psychological medications, human behavior, treatment modalities of Mental Health and Drug and Alcohol clients, CASSP Principals, human service agencies and their functions and a thorough understanding of the Mental Health Law
- Requires a valid driver’s license in the current state of residence
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Why WellSpan Health?
Join our team of 20,000 strong working as one. Teamwork, collaboration, partnership—WellSpan Health is an integrated system designed to work as one to build healthier, stronger communities throughout central Pennsylvania and northern Maryland. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits
- Sign-on incentives for new employees (click here for details)
- Medical, dental and vision insurance
- Life and accidental death insurance
- Supplemental life insurance
- Retirement savings plan
- Paid time off (PTO)
- PTO bridging
- Short-term disability
- Educational assistance
- Forgivable loan
- Flexible spending
- Credit union
- Employee recreational activities
- Childcare
- Complimentary medicine discounts

Diversity, Equity & Inclusion at WellSpan
Welcome. Respect. Value.
WellSpan Health recognizes and honors the diversity of our team members, patients, and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected, and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices, and resources.
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life
Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers' market and dining establishments for all tastes.
Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in southcentral Pennsylvania, Lebanon is within an easy driving distance to Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)