Care Coordinator - Cardiology

Lancaster, PA | Physician Practices | Tracking Code: 70279

Schedule and Location

Full-time: Monday-Friday 8:00am-4:30pm

140 N Point Boulevard, Lancaster, PA 17601

Job Description

Coordinates patient care in the outpatient setting to encompass a thorough continuum of quality cardiovascular care.

Duties and Responsibilities

  1. Introduces patient to the Health System.
  2. Serves as a liaison between the patients, families, and healthcare team throughout the process of diagnosis and treatment.
  3. Compiles patient’s current health record information, with investigation into current relevant test results, medications, Lab results, and health history. Preps charts prior to office visit, and shares with EP and Cardiologist to ensure best plan of care for patient. The chart preparation includes records retrieval for both the ICVD clinic and EP clinic.  May include retrieval for family members where warranted.
  4. Assists physician with pt office visits, navigating EMR, orders and functioning as a physician/ patient advocate during the visit.  Performs blood draws and processing of Invitae genetic testing when ordered.
  5. Works to assist patients in coordination of the plan of care for ICVD clinic patients across the WellSpan system, including proper preparation of pts for tests and procedures, as well as follow up care.
  6. Primary focus on Inherited Cardiovascular Disease and electrophysiology Clinic with possibility of assisting with general cardiology as needed.  This provides ability to expand Cardiology services to all 3 office locations.
  7. Ensures the timely delivery of quality services for patients, including proper prior authorization of tests/procedures and medications.
  8. Establishes, monitors, and revises educational materials for patient teaching. Provides individualized educational materials to patients and families for medications, diagnosis, tests/procedures and prevention strategies.
  9. May be responsible for PI and other metrics to determine effectiveness, quality, and safety of the patient’s experience, as well as possible participation in quality programs.
  10. Thorough knowledge of evidence based / best practice.
  11. Triaging of pt phone calls, and patient communication of test results.  Performs Pre and post procedural calls and follow up. 
  12. Assists providers with in-basket message clarifications.
  13. Assists with medication refills, and medication prior authorizations.
  14. Protects patient confidentiality by promoting professional staff communications.


  • Minimum Experience:
    • 3 - 5 years acute cardiovasular care experience
  • Minimum Education:
    • Bachelor's Degree and Current RN license in PA
Melissa Melhorn
Melissa Melhorn
Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in southcentral Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing, and both professional and semi-professional services. (Patient population: 535,000)