Business Systems Analyst (Associate) - Philanthropy

York, PA | Professional | Tracking Code: 52096

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General Summary:

Under the supervision of the Manager, Development Operations, provides end-user support and assists with strategies to support those that use WS Philanthropy systems to improve fundraising results. Responsible for providing data and analysis reporting to Philanthropy’s leadership team for use in the development and revision of fundraising strategies. Maintains overall responsibility for accurate, confidential donor information in Philanthropy systems.

Duties and Responsibilities:

   1  Assists with the analysis and documentation of business and user needs, and requirements for business solutions. Provides support for Philanthropy’s annual plan related to identification, cultivation, solicitation and stewardship of constituents.

   2  Participates as an active member of departmental system projects, including responding to requests from staff, leadership, volunteers and vendors/consultants for reports and database inquires, as needed.

   3  Monitors daily activity of system users, assists with problem resolutions, and makes recommendations for enhancement requests to provide resolution to departmental issues. Conducts regular audits of gift and coding entry and identifies areas that require more resources or training.

   4  Builds queries, reports and exports of data from the systems. Prepares regularly scheduled or special reports, analyses and statements including mailing lists, event-related needs, reports on donations and activity, and portfolio management needs. Processes mass updates and changes in the systems.

   5  Responsible for documenting business processes and procedures related to strategies that enhance and maintain the integrity of the philanthropic systems. Conducts testing of business processes, as needed. Develops training programs and materials for Philanthropy systems and related products. Coordinates any data mergers and related documentation.

   6  Coordinates data transfers with other departments, including, but not limited to communications with IS, Finance, Payroll, Patient Experience and Departments and Service Lines.

   7  Remains current on philanthropy-related technology and metrics to recommend new products and ideas to improve goal achievement.



Required Skills

 Minimum Education: Associate's Degree



Required Experience

 3 Years of Accounting, business administration, or computer science

Excellent communication/problem solving/analytical skills; some knowledge of systems analysis


Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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