Breast Care Navigator

Ephrata, PA | Clerical and Administrative | Tracking Code: 74940

General Summary:

Under general supervision, coordinates all aspects of treatment, evaluation, support services and education for high-risk benign lesions and breast cancer patients.  Coordinates clinical documentation from referring and treating physicians for each patient.



The following are essential job accountabilities:

  1. Introduces patient to the Health System.
  2. Assesses patient needs and barriers to care at first encounter and reassesses throughout navigation period.
  3. Performs mammography studies; obtains patient history; explains routine procedures and addresses patient concerns.
  4. Provides holistic, consistent care.
  5. Serves as a consistent liaison among patients, families, caregivers, and providers to optimize patient outcomes.
  6. Provides individualized care, education, and support.
  7. Provides guidance and coordination of care to patient and their caregivers.
  8. Coordinates appointments as needed.
  9. Reinforces physician instructions as appropriate.
  10. Is a member of the breast care team which begins at biopsy through diagnosis and treatment. Responsibilities include assisting in all areas of patient care providing factual information based on the diagnosis and the recommendations of the medical personnel.
  11. Patients with a diagnosis of high-risk benign lesions will be evaluated for cancer risk post-surgical intervention. The navigator will assist the PCP in promoting individualized follow-up imaging recommendations.
  12. Offers support in collaboration with other clinicians with clinical treatment guidelines and resources throughout the disease process offering a seamless transition of care.
  13. Collaborates with research team in clinical trials enrollment and data collection.
  14. Identifies patient and/or provider needs and develops quality programs to meet those needs.  Ensures the delivery of quality services for patients.
  15. Revises and monitors educational materials to ensure that they are coordinated, understandable, and meet program standards.
  16. Protects patient confidentiality by promoting professional staff communications.
  17. Collaborate with leadership to provide program evaluation, improvement, tracking metrics, and patient outcomes and report findings to Cancer Committee.
  18. Responsible for NAPBC accreditation as required by each entity.
  19. Meet community educational needs via offsite educational offerings. This could be offered day/evening or weekends.




  Minimum Education       Radiology Technologist certified in radiography and

                                      mammography or a bachelor’s degree in a healthcare field


  Minimum Experience     3 - 5 years radiation experience with at least 1-2 years in



  Req Course(s)/Training American Registry of Radiologic Technologists (ARRT) with current mammography certification in PA                                      

  Physical Demands         Mostly sedentary work

                                      Occasional prolonged standing/walking

                                      Occasionally lifts, positions, pushes and/or transfers patients

                                      Occasional reaching, stooping, bending, kneeling, crouching


Working Conditions         Occasional exposure to unpleasant patient or unit elements

                                      Subject to varying and unpredictable situations

                                      Handles emergency or crisis situations

                                      May perform emergency care

                                      Subject to many interruptions

                                      Travel required

                                      Occasional pressure due to multiple calls and inquiries

                                      Occasionally exposed to the risk of bloodborne diseases

                                      May be subject to irregular hours


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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in southcentral Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing, and both professional and semi-professional services. (Patient population: 535,000)