Behavioral Health Office Assistant - Adams Health Center - Mon-Thurs 4:30-8:30pm & Fri 1-5pm

Gettysburg, PA | Behavioral Health | Tracking Code: 59691

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Walk-In Wednesdays
February 12, March 11, April 8, May 13, June 10
11:00 am - 1:00 pm
Chat with our Recruiters about current open positions for RNs, Nursing Assistants and Psych Techs.

Position Summary:

General Summary:
Under general supervision, the Behavioral Health Office Assistant performs a variety of clerical office duties related to telephone management, receiving patients, insurance/billing, electronic record management, scheduling and administrative support as necessary. The Behavioral Health Office Assistant ensures that the patient visit is a well-coordinated and friendly experience.

 

Duties and Responsibilities:
1 Answers telephones, routes callers, takes messages and provides routine information to callers.
2 Greets and registers patients in accordance with established policies and procedures.
3 Schedules patient appointments within established parameters.
4 Performs various duties for effective check-in and check-out of patients.
5 Prepares schedules and encounter forms for daily visits.
6 Handles walk in patients in the appropriate manner.
7 Ensures that Race, Ethnicity and Language is documented as appropriate.
8 Processes patient charge and collects copays and deductibles.
9 Performs various tasks related to end of day batch control, cash drawer etc.
10 Enters and/or retrieves data from established computer files.
11 Schedules appointments for patients with other provider offices and/or facilities including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information.
12 Processes requests for patient information according to policies and procedures, including record copy service and form tracking.
13 Researches billing questions and problems for patients with centralized billing service.
14 Types various notes, letters, memos and reports, as needed. Proofs materials for errors.
15 Complies with all HIPAA rules and regulations.
16 Processes mail including scanning and tasking if applicable.

Required Skills
  • Excellent interpersonal/communications skills
  • Knowledge of medical/mental health office operations to include reception, billing and insurance and general office skills
  • Computer skills to include typing
Required Experience

Post High School Vocational/Specialized Training (Professional Medical, Administrative or Business School); or an equivalence of 12 or more months of medical office experience preferred

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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,500 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 19,000 employees and 170 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Know, Respect, Include

WellSpan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected and valued, while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Established in 1800, Adams County includes the borough of Gettysburg, Pennsylvania. Home to more than 100,000 residents, the town is a mecca for Civil War history buffs and visitors who come to tour the Gettysburg National Battlefield, Gettysburg National Military Park and see the annual Civil War reenactment.

Also located here is Gettysburg College, which has a strong academic reputation in liberal arts. The county is steeped in heritage, and offers a peaceful, country atmosphere, yet is a convenient drive to Washington, D.C., Baltimore, MD and Harrisburg, PA. The area's diversity attracts a lively local music scene, and his home to numerous restaurants and wineries, fresh-produce markets, a ski resort and more. Adams County residents can find local employment in healthcare, tourism, agriculture and manufacturing. (Patient population: 102,000)