Behavioral Health Clinic Team Leader - Meadowlands Behavioral Health - Full-time Days

York, PA | Behavioral Health | Tracking Code: 50333

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General Summary:
Under the general supervision of the Clinic Supervisor or Senior Clinic Manager, leads the work of front office personnel in behavioral health outpatient clinics by training, allocating and monitoring of work. Provides oversight to front office staff and serves as content expert. Provides support to staff in various front office activities.


Duties and Responsibilities:
1 Disseminates work to staff, establishes priorities and resolves problems related to day to day operations.
2 Assists the management team in identifying Areas of Improvement (AOI). Engages staff to use recommended improvement tools to improve all aspects of operations.
3 Provides guidance to staff in the release of medical information policies and procedures.
4 Serves as resource and superuser for computer applications. May create and manage master schedules.
5 May submit payroll information in the managers absence or as assigned.
6 Promotes safety, reporting and assists staff in reporting events that impact patient safety.
7 Is responsible for any of the duties and responsibilities of the Behavioral Health Office Assistant.
8 May be responsible for maintaining adequate inventory and ordering supplies.

Department Description:
WellSpan Medical Group is a large multi-specialty group; servicing patients across south central Pennsylvania and northern Maryland.

BHS outpatient services provides mental health and substance abuse services for children, adolescents adults and geriatrics. The offices are very busy environments that require excellent communication with colleagues and physicians.

Please click here to learn more about WellSpan Medical Group or here to learn more about the BHS practice sites in East York.

Required Skills
  • Excellent interpersonal/communication skills
  • Knowledge of medical/mental health operations, including reception, billing, scheduling, insurance, and general office skills
  • Self-motivated
  • Models team work
  • Ability to work independently
Required Experience

2 years of previous physical/mental health office experience 

About WellSpan
Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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