Asst Mgr-Patient Registration

Chambersburg, PA | Professional | Tracking Code: 71037

General Summary:

Under the direct supervision of the Manager of Admissions and Registration, supervises the admission, outpatient registration, insurance verification, and greeter functions in accordance with Hospital policy and the daily operations of the Off-Site locations.  Monitors and supervises the work activity of assigned staff. 

Duties and Responsibilities:

The following are essential job accountabilities:

   1  Ensures that the department functions run efficiently and effectively by overseeing day to day functions, scheduling staff and expediting problems.

   2  Reviews hospital admission and outpatient schedules to ensure adequate staffing is available for patient volume. 

   3  Ensures accurate financial and biographical information has been obtained and properly entered into the appropriate records.

   4  Coordinates with medical, nursing and other hospital staff to ensure appropriate registration of patients and compliance with third party payers and other regulations.

   5  Reviews department operations to ensure compliance with all regulatory entities. 

   6  Maintains and fosters effective public relations with patients and the public.

   7  May verify all insurance benefits assigned to the organization to determine if insurance coverage meets appropriate standards and corresponds with patients and/or Case Management to ensure correct assignment of benefits. 

   8  Oversees the reporting process to ensure all outpatient registrations, insurance verifications and inpatient transactions are properly posted.  Resolves errors, exceptions and unreconciled items promptly. 

   9  Plans, conducts and supervises assigned projects.

  10  Creates training and educational materials and provides education to hospital departments and/or physician offices. 




  Minimum Education:  High School or G.E.D.   Continuation/completion of higher education preferred. 

  Minimum Experience:  2–3 years of supervisory experience necessary.        

  Skills:  Excellent communication, interpersonal, supervisory and computer skills; knowledge of

              principles, theories and environment that are key factors to success. 

Michael Hasircoglu
Sr. Talent Acquisition Consultant
Similar Opportunities

Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland, and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history.

Franklin County is in the heart of South-Central Pennsylvania where you'll find mountains, lakes, and a picturesque countryside coupled with theater, music, skiing, hunting, fishing, and much more. We're in the heart of America's fruit orchards, so peaches, apples, and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000)