Workers' Comp Case Manager - Behavioral Health Rehab Med

Manchester, PA | Rehabilitation Services | Tracking Code: 74929

Job Description:

Under the general supervision of the Clinical Supervisor for Rehabilitation at Wheatlyn, develops, implements and assesses the effectiveness of occupational action plans for workers compensation cases in WellSpan Rehabilitation. Provides workers’ compensation case management, physician liaison, and facilitation of communication to all members of the health care team. Tracks trends and issues regarding access to rehabilitation services. Participates in clinical care on occasional basis.


Duties and Responsibilities

  1. Communicates with injured employees about work related injuries. Provides case management of work-related injury/illness. Liaison with third party administrator, legal representation, WellSpan rehabilitation clinic supervisors, insurance verification team, employers, and outside nurse case managers. Participates in workers compensation program decision making.
  2. Tracks work-related injury/illness for trending purposes. Analyzes data and prepares appropriate reports. Maintains updated job descriptions. This includes knowledge of workers compensation law. Provides quarterly and end of year statistics.
  3. Keeps accurate medical records on workers compensation cases.
  4. Provides statistical input to the development and implementation of injury prevention and rehabilitation programs. .
  5. Triage urgent issues from rehabilitation clinics; elevates necessary concerns to Supervisor.
  6. Ensures compliance with operational policies; makes recommendation for policy change and revision.
  7. Helps to think through operational issues, makes recommendations for process flow improvement.
  8. Provides coaching and positive dialogue among staff members.
  9. Facilitates return to work through care plan meetings; drives attendance and participation among program stake holders including but not limited to clinical staff, outside case managers, employers and patients.
  10. Orients new employees and volunteers to workers compensation program; participates in competency review and training.
  11. Implements oversight of functional tolerance screens through WellSpan rehabilitation clinics.


  • Master’s Degree in psychology, social work, or a related field.
  • 5 years recent Workers’ Compensation case management. Understanding of excel and other Microsoft Office software.
  • Excellent communication and writing abilities, effective at presentations to small and large groups.
  • Leadership of others, coaching/team building, policy writing.
  • PA Workers Compensation law and Case Management experience preferred. 

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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)