VP-Quality & Patient Safety

York, PA | Professional | Tracking Code: 62971


WellSpan Health is a nationally recognized, integrated health system that serves the communities of central Pennsylvania and northern Maryland. Our organization comprises:

  • More than 20,000 employees
  • 200 patient-care locations
  • Eight respected hospitals serving York, Adams, Lebanon, Lancaster and Franklin counties
  • A multispecialty medical group that employs more than 1,600 physicians and advanced practice providers
  • The Joint Commission-accredited Comprehensive Stroke Center
  • Level 1 Regional Resource Trauma Center
  • Level 3 NICU (WellSpan York Hospital and WellSpan Ephrata Community Hospital)
  • Comprehensive Metabolic and Bariatric Surgery Center (MBSAQIP-accredited)
  • Central Pennsylvania's most comprehensive behavioral health organization (one of the largest in the country)
  • A home care organization

As a mission-driven organization, we are committed to transforming the health of the communities we serve and to educating the next generation of physicians, advanced practice providers and leaders. Our continued commitment to that mission has led to numerous distinctions and recognitions for our hospitals and facilities.


As a nonprofit, we reinvest in our communities to improve the health and wellness of our patients, as well as those who call central Pennsylvania and northern Maryland home. We also invest heavily in our employees—providing them with new and innovative technologies and treatments, and helping them advance their careers through peer learning, mentorship, cross-training, continuing education and tuition reimbursement. We strive to make life better for our patients, our staff and our communities.



Under the direction of the Senior Vice President & Chief Quality Officer, the Vice President Quality &Safety leads the patient safety, quality, and infection prevention activities across WellSpan Health.  This includes supporting clinicians and leaders to improve overall patient safety, eliminate preventable harm, and improve system-level outcomes.  This role also supports, promotes, and encourages a culture of quality and safety throughout the organization.  In addition to the System responsibilities, this position will directly lead and be responsible for the safety and quality programs at WellSpan York Hospital (WYH) in close partnership with entity leadership.


  • Facilitates alignment between improvement initiatives and the organization’s strategic plan; directs the day-to-day execution of the strategies and tactics necessary to successfully improve the outcomes and results of WYH and WellSpan Health.
  • Responsible for driving results focused on reducing health desparities  in South-Central Pennsylvania and serve on WellSpans Health Equity Steering Committee.
  • Reviews, investigates, and analyzes adverse events through root cause analysis and related methods, including both potential and actual patient harm.  Recommends and tracks interventions which will enhance the safety and well-being of patients, staff, and the organization at large.
  • Responsible for Patient Safety, Infection Prevention, and Quality Department operations including fiscal and human resources for the System.
  • Collaborates with Regional Presidents, Chief Nursing Officers and Vice Presidents of Medical Affairs in providing oversight and accountability for Quality and Patient Safety committees/initiatives.
  • Regularly reviews patient safety, quality, and infection prevention data and implements strategies to further advance the overall culture of safety at WellSpan York Hospital and in partnership with organization leaders, drive safety and quality strategies across WellSpan Health.
  • Strengthens organizational use of data driven clinical quality improvement using Lean improvement methodologies.
  • Uses data to develop improvement plans to be a leader in quality, safety, patient experience, and outcome results as measured by CMS (stars, VBP, HAC, etc.) and national organization such as Leapfrog.
  • In partnership with entity leaders and the medical staff of WYH, advance/mature quality and safety programs including being a key stakeholder in developing committee structures, dashboards, and annual plans and goals.
  • Partner with appropriate accreditation, regulatory, and compliance entities to facilitate investigations and ensure adherence with all quality and patient safety related standards and expectations.
  • In partnership with members of the clinical team, review and respond to concerns/grievances from sources including patients, families, insurance companies, as well as media inquiries and social media platforms.



  • Master's Degree required
  • 10 years of progressive leadership experience including at least 5 years in a Quality/Patient Safety related leadership role in a large and complex healthcare delivery system required
  • Active process improvement experience required
  • Experience in nursing, healthcare administration, or a similar field of study with a strong analytical base and performance improvement (LDMS) background required
  • Experience with Lean Improvement methodology preferred
  • CPHQ (Certified Professional in Healthcare Quality) certification preferred
Similar Opportunities

Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)