Tracking Code: 104418

Unit Secretary - Medical/Surgical Unit - Days/Evenings

Location: The Good Samaritan Hospital, Lebanon, PA
Schedule: Part Time

Part Time (48 Hours Biweekly)

Day/Evening Shift (7:00 a.m. - 7:30 p.m.)

Every 3rd weekend and every other holiday

4E Medical/Surgical Nursing Unit

The medical-surgical unit provides care to adults who are hospitalized with a wide variety of conditions, including pneumonia, stroke, and fractures. We also see behavioral health patients and serve the hospice population due to our private rooms Our team also prepares patients for surgical procedures and provides post-surgical care required until the time of discharge. The Medical Surgical floor has the ability to care for 18 patients requiring telemetry. The goals of the medical surgical unit staff are to provide efficient, quality, individualized and comprehensive nursing care to all patients.

General Summary

Acts as a receptionist for visitors and serves as a central contact for telephone calls and a distribution point for paper and electronic communication, and laboratory, and test results. Interacts daily with visitors, patients, physicians, and staff and displays a positive, helpful attitude. Demonstrates ability to accurately transcribe physician orders and creates and maintains the medical record. Schedules patient care services. Is responsible for electronic data entry and retrieval. Is a key member of the care delivery team. Provides clinical support services to patient care staff for psychiatric patients by performing a variety of duties related to patient care and helping facilitate the maintenance of the therapeutic environment on the psychiatric unit.

Duties and Responsibilities

Essential Functions:

  • Provides care to patients in a manner that considers safety, comfort, and the therapeutic environment.
  • Assists the team members in the care and evaluation of patients.
  • Assists patients with activities of daily living.
  • Checks patient's vital signs.
  • Charts observations on assigned patients' vital signs in legible, accurate and appropriate format following hospital and unit procedures.
  • May apply physical restraints or assist with placing a patient in seclusion under the direct supervision of the physician or RN.
  • Greets, directs and assists physicians, visitors, patients and ancillary department staff. Orients patients to their rooms as appropriate.
  • Answers telephone using personable etiquette. Answers inquiries by providing accurate information or forwarding callers to appropriate resource. Responds to intercom and email. Identifies emergency messages, directs information to the appropriate personnel. Maintains confidentiality.
  • Enters and/or retrieves data from established computer files using knowledge of various computer applications designed for functions such as patient management, patient census, acuity, composer, bed tracking, transport, etc. Serves as a knowledgeable resource for multiple applications such as, Patient Management and EPIC. Keeps current with system/application upgrades. Offers/provides assistance to others in navigating IS applications.
  • Performs a variety of duties related to the creation and maintenance of the patient medical record in a manner which expedites patient admission, transfer and discharge. Assembles and copies charts and forms, ensuring charts contain necessary forms. Ensures all medical records have signed orders and an H & P. Places transcribed orders on the chart. Monitors and flags missing items daily. Performs data entry, chart preparation, filing and photocopying in accordance with appropriate policies.
  • Transcribes orders and documents on the paper or electronic record. Places pharmacy orders on the MAR. Follows up on orders and checks on open orders. Ensures verbal orders are signed according to Hospital policy.
  • Consults with appropriate clinical/nonclinical personnel to resolve issues, concerns from patient's medical record, ancillary department results, patient/family inquiries, etc.
  • Schedules tests, procedures and other patient services. Confers with clinical care provider regarding sequencing of tests, patient activity tolerance and special needs, as appropriate.
  • Communicates changes in the patient's condition and other urgent information to the Registered Nurse in a timely manner. Reports actual and potential problems concerning patients, families, staff and appropriate departments to the team members and the charge nurse/nurse manager.
  • Communicates delay/difficulties in providing services or alteration of routine. Acknowledges and responds to patient alarms and notifies appropriate care provider as needed.
  • Orders and stocks supplies on an ongoing basis.

Required for All Jobs:

  • Performs other related duties as identified.
  • WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
  • WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Reaching - Rarely
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Occasionally
  • Eye/Hand/Foot Coordination - Occasionally

Working Environment:

  • Occupational Hazards - Occasionally

Qualifications

Minimum Education:

  • High School Diploma or GED With preferably some college level social science credits. Required

Work Experience:

  • Less than 1 year Relevant experience. Required

Licenses:

  • Basic Life Support Upon Hire Required
  • Certified Nurse Aide Upon Hire Preferred

Courses and Training:

  • Must provide clearance per the Child Protective Services Law amended by PA Act 33 of 1985. Upon Hire Required and
  • Completion of course for unit secretaries and medical terminology. Upon Hire Required

Knowledge, Skills, and Abilities:

  • Excellent communication/interpersonal skills.
  • Excellent computer skills and ability to use various software applications in a windows environment.

You’re unique and you belong here.

At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at employment@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.

Denise Schappell
Denise Schappell
Sr. Talent Acquisition Consultant
Best of the Best Awards

Employment Benefits

  • Sign-on incentives for new employees
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts
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Welcome. Respect. Value.

Diversity, Equity & Inclusion at WellSpan

WellSpan Health recognizes and honors the diversity of our team members, patients and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices and resources.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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Quality of Life

Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers market and dining establishments for all tastes.

Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in South Central Pennsylvania, Lebanon is within an easy driving distance of Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)

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