Position Function: To provide transportation of patients to and from treatment areas, and to maintain general transportation/mobility of supplies and equipment.
Unit Based Essential Functions and Responsibilities
Core Values: Service, Integrity, Compassion
1. Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.
2. Maintains confidentiality.
3. Demonstrates dependability, to include attendance and punctuality.
4. Is accountable - takes initiative and ownership of issues.
5. Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.
6. Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.
7. Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.
8. Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions.
9. Represents willingness/enthusiasm to create, embrace and facilitate change.
10. Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement.
11. Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community.
12. Encourages others by providing recognition and support.
1. Thinks critically; utilizes sound judgment; promptly reports potential risks.
2. Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served.
3. Maintains a level of computer literacy appropriate to their role.
4. Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required.
5. Completes hospital-required reviews, e.g. HIPAA, safety, health screening,
care concerns, and others as assigned.
6. Adheres to National Patient Safety Goals.
Job Class Specifics
1. Does not tolerate those who create, foster, or condone an intimidating, hostile, offensive or abrasive work environment.
2. Shows respect for patients by knocking on door before entering room, and making proper inquiries before going behind drawn curtains in patient rooms.
3. Utilizes appropriate, mechanical means or equipment to position, lift, transfer, or transport patients in a manner that minimizes the risk of personal and patient injury and that fosters proper body mechanics and procedures.
4. Assists in other related functions as assigned.
5. Safely transports patients to and from treatment areas, ensures that each patient is properly attired to ensure personal dignity and respect during transport.
6. Ensures that all procedures with regards to signing patients on and off the nursing unit or within the department are in compliance.
7. Responds to inquiries, phone calls,etc., in a professional and positive manner that enhances the image of the department and its staff.
8. Refers all patient inquiries regarding their care or their status to the appropriate professional in a manner that conveys positive recognition and enhancement of the departments chain of command.
9. Assists with patient lifts and transfers when indicated.
10. Observes patient-s condition during transport and reports changes in patient-s condition to clinical personnel.
11. Assists in orientation of new personnel serving as a -buddy- to new transporters.
12. Responds appropriately to emergency situations.
13. Performs external cardiac compressions to patients during ERT activities if required.
14. Follows hospital patient safety standards.
15. Has knowledge of dispatcher function and is able to temporarily fill that job function.
16. Transports medications within the hospital as requested and needed according to Hospital policy.
The following requirements are expected of all employees:
Core Values: Integrity, Compassion, Excellence, Service
Annual Health Screening with Infection Control and Blood Borne Pathogens Education
Safety Awareness: Hospital Fire, Safety, and Disaster procedures
Confidentiality: Maintains employee and patient confidentiality.
Attendance: Regular attendance is an essential function of the position
Character: Attitude, Integrity, Role Modeling
Job Performance: Results orientation, Customer focus, Decision making, Awareness
Interpersonal Skills: Communication, Relationship-building, Team player, Celebration
Innovation: Breakthrough Thinking, Knowledge-Building/Sharing, Coaching/Empowering, System Vision & Management
Physical and Mental Requirements: Classified as heavy work by the Dictionary of Occupational Titles. May exert 50 to 100 pounds of force occasionally, and/or 20 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly in order ro move objects.
- Ability to remain on feet for long periods of time.
- Stands on carpet, tile, or linoleum on a constant basis.
- Walks throughout the hospital constantly.
- Sits on a hard or cushioned chair occasionally during shift.
- Pushes/ pulls wheelchairs and stretchers up to 250 pounds constantly.
- Pushes/pulls wheelchairs and stretchers over 250 pounds occasionally.
- Constantly bends and squats from higher to lower levels.
- Occasionally twists and kneels.
- Reaches to heights of up to two feet overhead on a constant basis.
- Ability to respond rapidly to emergencies (on occasion, may respond to fire alarm by climbing up to six flights of stairs).
- Ability to perform external cardiac massage for up to five minutes without relief.
- Near-visual acuity for deciphering fine print.
- Auditory acuity adequate for hearing telephone conversation, normal voice tones when not facing the individual, alarms, and overhead pages.
Mental Requirements: Must possess good general mental health; ability to work under pressure; ability to communicate effectively in both written and verbal form. Must establish priorities among essential functions of the job and coordinate these functions with others; ability to speak, read and write the English language. Ability to read and comprehend medical terminology preferred.
Working Environment: Work is performed in a clean, well-ventilated indoor area. Possible exposure to patients with infectious diseases or to bodily fluids which may contain infectious agents.
Reporting Structure: Reports to Administrative Director of Rehabilitation and Transport. In his/her absence reports to Chief Operating Officer.
Disclaimer: These essential job functions are requirements of the position which must be performed either with or without reasonable accommodation. The essential job function list is intended to be a guide rather than a limitation. The Chambersburg Hospital possesses the right to add new responsibilities to the list as business demands dictate. Some of the essential job functions may exclude individuals who pose a direct threat/significant risk to the health and safety of themselves or others.
By identifying essential job functions, we are in no way stating or implying that these required tasks are the only activities that are to be performed by the employee occupying this position. In addition, employees will also be expected to follow any other job-related instructions and to perform any other job-related duties that are included in the job description. The preceding requirements represent only the minimum acceptable levels of knowledge, skills, and/or abilities that a job incumbent must possess; in order to perform the job successfully, the incumbent will possess additional aptitudes so as to perform the other duties that the job description entails.
Qualifications and Standards
Education: High school graduate or equivalent.
Experience: Experience applying customer service behaviors and communication skills required. Experience in health care preferred. Knowledge of orthopedic appliances, traction equipment, and their various uses helpful.
Certifications/Licensure: Current CPR certification required.
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WellSpan Health recognizes and honors the diversity of our team members, patients and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices and resources.
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.
Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history.
Franklin County is in the heart of South Central Pennsylvania, where you'll find mountains, lakes and a picturesque countryside coupled with theater, music, skiing, hunting, fishing and much more. We're in the heart of America's fruit orchards, so peaches, apples and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000)