Supv-Patient Financial Svcs

York, PA | Clerical and Administrative | Tracking Code: 73804

Job Description:

Under general supervision, supervises and coordinates activities of personnel engaged in a variety of functions which may include billing, credit and collection, cashiering, insurance and inquiry functions. Establishes and implements a billing and collection system in accordance with appropriate policies.


Duties and Responsibilities

Essential Accountabilities:

  1. Establishes and implements a system for the collection of delinquent accounts. Collects accounts that are not paid in full at time of discharge or at promised date.
  2. Responsible for government and third party billing, as well as patient and physician billing.
  3. Keeps current on all reimbursement billing procedures of third party and private insurance payers.
  4. Ensures appropriate submission, billing and payment cycles. Establishes appropriate procedures for follow up on third party approvals, billing and collection on overdue accounts.
  5. Implements appropriate billing and collection procedures, ensuring that all accounts receivable records are kept in accordance with established procedures.
  6. Ensures that appropriate policies, procedures and regulations for maintenance of financial records are followed including information needed for government audits.
  7. Evaluates appropriate policies and procedures and makes recommendations for improvement. Initiates changes as needed.
  8. Approves or disapproves extension of credit. May secure assignment of benefits or may recommend other sources of credit.
  9. Interviews patients or responsible individuals to arrange methods of payment or extension of credit. Secures information relative to patient's financial status, evaluates credit history and determines payment dates and/or amounts based on patient's ability to pay and hospital policies.
  10. Plans, conducts and supervises assigned projects.
  11. Initiates review of third party payors as appropriate, coordinating with Payor Contracting and setting up payor meetings as needed.


  • Minimum Experience:
    • 3 - 5 years
  • Minimum Education:
    • High School or G.E.D.
  • Preferred Education:
    • Associate’s Degree
  • Required Certification:
    • istrationCPAT/CCAT or CPAM
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)