Supervisor-Admin Support Periop

York, PA | Clerical and Administrative | Tracking Code: 74362

General Summary:

Under the general supervision of the Director-Clinical Services (with support from the Perioperative Nurse Managers) manages the daily operations and work activities of nursing support staff on assigned unit(s).

 

  1. Oversees and supports administrative staff as assigned within the perioperative area.
  2. Recommends staffing levels as per professional organizations’ staffing guidelines.  Structures an adequate staffing mix of competent personnel for all shifts by supervising and approving the development, preparation, and maintenance of staffing schedules that meet department/unit needs.
  3. Maintains established policies and procedures, objectives, quality assessment, safety, environmental, and infection control standards as per National Patient Safety goals, agency, and state regulations.
  4. Identifies patient/client needs and develops quality programs and education to meet those needs; uses outcomes data to direct quality improvement action plans. Encourages staff to resolve patient/family concerns in a timely manner and assists staff when necessary.
  5. Initiates or makes recommendations for personnel actions using a Just Culture model and as per the System’s Human Resources policies.
  6. Ensures staff education in appropriate communication to protect patient confidentiality. Advocates social/professional equity among staff; promotes culturally congruent patient care.
  7. Acts as a role model/mentor to staff; creates an empowered shared decision-making environment; promotes staff participation in Shared Decision-making activities; establishes a vision/goal for succession planning.
  8. Consults with a multidisciplinary team as needed to adjust standard work processes as indicated to ensure optimal patient care.

 

The following are common expectations:

  1. Interviews applicants with staff to select best match for patient population and unit culture; evaluates staff performance; monitors continuing education, oversees the competency testing of staff (as applicable) and orientation.
 
  1. Works with the Perioperative Director of Operations to assist in developing budget(s) for the department/unit/entity and allocates funds within budget(s) to accomplish objectives.  Monitors variance against budget(s).
  2. Ensures that unit strategic plan, vision, and goals are aligned with the System/nursing strategic plan, vision, mission, and goals; acts as liaison between nursing administration and medical staff; assists the staff in establishing and maintaining positive, constructive communication in a collaborative model between other units/departments within the System when solving issues.
  3. Coordinates and integrates services within the department/service line/entity, with other departments/service lines/entities, and with the System's primary functions.  Participates in the selection of outside services (if needed).
  4. Continuously assesses and improves the department/service line/entity/System's performance.  Maintains appropriate quality control/assessment programs (if applicable).
  5. Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; knowledge of the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
  6. Enhances professional growth and development through participation in educational programs, current literature, conferences, professional organizations, and workshops.
  7. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

 

The following are nonessential job accountabilities for ADA purposes:

  1. Participates in department huddles as needed.
  2. Ensures and monitors staff participation in departmental meetings as needed as part of the delivery care model to optimize collaboration between nursing and medical staff.
  3. Collaborates with appropriate departments to ensure proper care and timely maintenance of department/entity equipment and supplies.
  4. Attends administrative meetings and actively participates on appropriate committees.

     Performs other related duties as identified.

 

Qualifications:

  Note:                           Other combinations of formal education, training and experience may be considered.

  Minimum Education         Associate Degree

 

  Minimum Experience       3-5 years in a health-care administrative setting

 

  Min Field of Expertise       Focus in Business Administration or Healthcare Administration

  Req Cert/Registration      Basic Life Support (BLS) certification required

  Physical Demands           Prolonged, extensive, or considerable standing/walking

                                    Occasionally lifts, positions, pushes and/or transfers patients

                                    Occasional reaching, stooping, bending, kneeling, crouching

 

 

Working Conditions           Occasional exposure to unpleasant patient or unit elements

                                    Subject to varying and unpredictable situations, and irregular hours

                                    Handles emergency or crisis situations

                                    Subject to many interruptions; may include multiple calls and inquiries

                                    Handles absentee replacement on short notice

                                    Occasionally exposed to the risk of bloodborne diseases

  Mgmt Experience            Supervisory experience preferred.

  Skills: Other                   Proficiency in Microsoft Excel and Word

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Michael Hasircoglu
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)