York, PA | Clerical and Administrative | Tracking Code: 92965
Staffing & Scheduling Asst
Job Description:
Under the direct supervision of the Nurse Manager-Nursing Support Services. Develops staffing daily staffing plans every four hours, makes assignments for the Nursing Resource Team and Flex staff, plans and publishes schedules, assists with interfacility transfers and patient flow throughout York Hospital/WellSpan System through electronic health record.
Duties and Responsibilities
- Provides exceptional customer service, both internally and externally, and represents the department and the organization in a professional and nonjudgmental manner through appropriate telephone etiquette and service recovery initiatives.
- Coordinates and integrates systems, technologies, and services within the department/service line/entity, with other departments/service lines/entities, and provides administrative assistance in the selection of outside services (if needed).
- Continuously provides feedback to improve the department/entity/System's performance. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation, maintaining an appropriate professional appearance and etiquette during all interactions within the department, during meetings, and through verbal and nonverbal communications.
- Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Qualifications
- Minimum Experience:
- 1 year in healthcare
- Preferred Certification Certified Healthcare Access Associate (CHAA)
- Minimum Education:
- High School or G.E.D.
- Preferred Education:
- Associates Degree in Healthcare
- Physical Demands:
- Mostly sedentary work
- Skills:
- Excellent computer skills; excellent interpersonal/communication skills; analytical skills
Fraud Notice: Please be aware of potentially fraudulent job postings on other websites or suspicious recruiting email or text messages that attempt to collect your confidential information. If you are concerned that an offer of employment with WellSpan Health might be a scam, please verify by searching for the job posting on joinwellspan.org or contact us at employment@wellspan.org.
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Why WellSpan Health?
Join our team of 20,000 strong working as one. Teamwork, collaboration, partnership—WellSpan Health is an integrated system designed to work as one to build healthier, stronger communities throughout central Pennsylvania and northern Maryland. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.
Employment Benefits
- Sign-on incentives for new employees (click here for details)
- Medical, dental and vision insurance
- Life and accidental death insurance
- Supplemental life insurance
- Retirement savings plan
- Paid time off (PTO)
- PTO bridging
- Short-term disability
- Educational assistance
- Forgivable loan
- Flexible spending
- Credit union
- Employee recreational activities
- Childcare
- Complimentary medicine discounts
Diversity, Equity & Inclusion at WellSpan
Welcome. Respect. Value.
WellSpan Health recognizes and honors the diversity of our team members, patients, and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected, and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices, and resources.
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.
Quality of Life
Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.
Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.
York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)
