Tracking Code: 201531

Social Worker - Population Health Care Management - Days

Location: WellSpan Health, Ephrata, PA
Schedule: Full Time

General Summary

Plans, organizes and implements social work services for patients and families. Provides social work consultation to staff, patient counseling and direct social work services to assigned patients in accordance with the agency's standards and policies.

Essential Functions:

  • Interviews patients and family members to obtain information about home environment, family relationships, health history, and patient's personality traits.
  • Evaluates data gathered in terms of the medical plan of treatment, available social service programs, and plans a pertinent therapy program that will provide each patient with maximum benefit.
  • Assists patients and families to understand, accept, and follow medical recommendations.
  • Utilizes resources to help patient resume life in the community or to learn to live with the disability.
  • Interprets nature of illness and prescribed course of treatment to patients and families. Communicates family issues to other staff members.
  • Participates in planning conferences to identify significant social, economic and emotional factors related to the health problem and assist in formulating the plans of care for specific patients.
  • Provides social work consultation to the staff to enable them to assess the significant social, economic and emotional factors related to the health problem.
  • Advises the staff on community resources available to meet patient needs and assists in making appropriate referrals.
  • Assists in the orientation of new staff or continuing education of existing staff as requested.
  • Assists in identifying staff development needs related to family dynamics or social-economic factors.
  • Reviews and co-signs clinical progress notes written by BSW.
  • Assists in developing discharge and post-hospital care plans.
  • Collaborates with other hospital programs and community agencies with which patients and families are involved.
  • Performs follow-up calls and/or checks with health care and related agencies used after patient discharge.
  • Prepares and maintains required documentation on each case.
  • Records the social service component of care on the patient's record, including the identified social problems and treatment plans that have been implemented.
  • Submits clinical documentation and records in an accurate, legible and timely manner consistent with agency policy. Meets or exceeds established productivity.
  • Actively seeks consultation or direction from management personnel as appropriate.
  • Participates in staff development and in-service programs, as requested.
  • Promotes a positive corporate image.
  • IF ASSIGNED TO VNA: Under Physician's order, provides direct social casework services and home visits to individuals and families.
  • IF ASSIGNED TO VNA: Maintains current knowledge on community resources and develops a referral network system.
  • IF ASSIGNED TO VNA: Represents the VNA at community meetings as delegated by clinical management.

Common Expectations:

  • Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).
  • Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
  • Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
  • Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
  • Attends meetings as required.

Required for All Jobs:

  • Performs other related duties as identified.
  • WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
  • WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Reaching - Rarely
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Occasionally
  • Eye/Hand/Foot Coordination - Occasionally

Working Environment:

  • Occupational Hazards - Occasionally


Minimum Education:

  • Bachelors Degree Must be degreed in social work or social welfare per PA Act 68 of 2008. Required
  • Masters Degree Must be degreed in social work or social welfare per PA Act 68 of 2008. Degree from a school of social work accredited by the council on social work education. Preferred

Work Experience:

  • Less than 1 year 6 months. Required
  • 1 year Experience in healthcare. Preferred
  • 1 year Experience in Community Health. Preferred

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Knowledge, Skills, and Abilities:

  • IF ASSIGNED TO VNA: Commitment to and knowledge of patient care in the home and community services and delivery system.
  • IF ASSIGNED TO VNA: Ability to develop constructive interpersonal relationships with members of the home health team.
  • Ability to communicate effectively both verbally and in writing.
  • Knowledge of social work methods.
  • Ability to collaborate effectively with community agencies.
  • Ability to analyze community resources and identify deficiencies which need community action.

You’re unique and you belong here.

At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.

Paula Hosler
Paula Hosler
Sr. Talent Acquisition Consultant
Best of the Best Awards

Employment Benefits

  • Sign-on incentives for new employees
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts
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Welcome. Respect. Value.

Diversity, Equity & Inclusion at WellSpan

WellSpan Health recognizes and honors the diversity of our team members, patients and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices and resources.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in South Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000)

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