Senior Director-Marketing

York, PA | Professional | Tracking Code: 71668

Job Summary:

The Senior Director, Marketing, under the supervision of and accountable to the VP & Chief Innovation Officer, performs diversified duties to manage the system Marketing team. The Senior Director collaborates regularly with leadership colleagues in the division (like R&D, Enterprise Digital Health and the Creative Studio) and with leadership colleagues throughout the organization (like Service Lines, Communications, etc.).

The Marketing Department is part of the Innovation Division. The Division is home to R&D, Enterprise Digital Health & Ventures and the in-house Creative Studio. The Marketing Department:

  • Creates and executes growth marketing strategies for priority service lines, products and programs in a competitive environment
  • Delivers tactical marketing and advertising support for all services and programs as prioritized
  • Serves as the “front door” for creative services support for organizational clients (other Departments in the Division and Communications work directly with the Studio)
  • Leads brand strategy; and monitors and refines the brand positioning
  • Establishes and manages the global advertising budget
  • Manages relationships with agencies of record and any marketing consultants
  • Collaborates with R&D on the creation of new products, programs and services
  • Manages the utilization of the brand and collaborates with the Studio on the evolution of the brand
  • Plans, produces and delivers omnichannel marketing deliverables like broadcast TV, radio, email, digital display, OOH, experiential, etc.

Responsibilities:

  • Day-to-day management of the Department’s Directors
  • Development and execution annual operating plans for the department
  • Leading annual departmental strategic projects that seek to significantly advance departmental capability
  • Regular collaboration with organizational clients
  • Providing the organizational executive team with marketing insights and advice
  • Participation in high-value system strategic projects
  • Developing and maintaining expert knowledge of contemporary marketing techniques and technologies
  • Measurement and reporting of strategies and tactics
  • Management of the Departmental budget
  • Mentoring and growing Department staff

Requirements:

  • Healthcare and health insurance marketing skills, preferably with a similarly sized health system
  • At least 10 years of applicable healthcare marketing experience
  • A four-year degree (advanced degrees and certifications preferred)
  • Demonstrated mastery and ability to teach the breadth of omnichannel marketing
  • Prior experience implementing and managing enterprise CRM such as Salesforce
  • Expert knowledge of digital marketing techniques
  • Project planning skills
  • Interpersonal skills
  • Written and oral communication skills
  • Creative writing and copywriting for healthcare skills
  • Ability to work from home or in an office depending on the needs of the team
  • Ability to periodically travel
  • Public speaking skills and ability to speak about our work internally and externally
  • Experience working in a Lean-managed organization
  • A desire to learn and a willingness to set explicit goals for development
  • The willingness to think critically about the healthcare industry
  • The ability to both give and receive critique
  • An implicit understanding of the value of diversity and equity in all phases of creative work
  • The ability to work quickly and iterate
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)