Mt Gretna, PA | Service and Trades | Tracking Code: 89532

Security Officer II- Philhaven-Days

Angela Solle
Angela Solle
Senior Talent Acquisition Consultant

Full time (80 hours biweekly)

8A-4P includes Weekends and Holiday Rotation

Job Description:



Under the general supervision of the Security Supervisors, provides a safe and secure environment for, and responds to the   needs of patients, employees, visitors, and other customers of the System. Protects System buildings, assets and premises as   assigned.

Duties and Responsibilities:

The following are essential job accountabilities:

  • Patrols the buildings and premises to prevent fire, theft, vandalism, and intrusion
  • Patrol parking lots to ensure the safety of individuals and the security of parked vehicles
  • Reports all suspicious activity, parking violations and abandoned vehicles
  • Responds to emergency situations such as accidents and injuries, fire alarms, crimes in progress and safety hazards
  • Provides assistance, summons proper authorities, and polices area to maintain order, safety and to protect property
  • Employs all necessary equipment to include Personal Protective Equipment (PPE) during situations that are deemed unsafe and during interactions with precaution patients
  • Responds to inquiries for advice or assistance from employees, students, visitors, and other customers; provides physical restraint of psychiatric patients and others as needed
  • Monitors the conduct of visitors on premises; confronts unauthorized persons for questioning as needed; secures weapons and contraband
  • Escorts personnel and visitors to parking lots and hospital buildings
  • Maintains post as assigned in accordance with training
  • Notifies police in case of theft, breaking and entering or other related criminal matters requiring notification of authorities
  • Assists in investigations
  • Maintains records, prepares incident reports and other documents pertinent to safety and security activities and attends hearings
  • Conducts routine visual inspections; reports safety and/or fire hazards or security violations
  • Coordinates and/or responds to on site fire drills; responds to on site fire alarms and assists the responding fire department
  • Secures and/or unlocks offices and facilities
  • Supports the parking policy, enforcing parking regulations, providing traffic management, and performing other related duties
  • Complies with all department and organizational policies and procedures
  • Assists with care and maintenance of department equipment and supplies
  • Performs Security Operations duties as assigned
  • Secures patient valuables and found property

  • Prepares clear, concise, and factual incident reports
  • Ensures all documentation is submitted as required prior to end of shift
  • Completes vehicle checklist
  • Completes monthly inspections as required to include but not limited to panic alarm inspections, fire extinguisher inspections, door alarm inspections to include supporting documentation
  • Complete security access requests within the badge access control system as needed
  • Willing and capable of working at any post within an assigned setting
  • Assists with the daily operations of the shift to include but not limited to documentation, patrols, responses, post assignments, escalation of incidents and serves as a Charge Officer as needed
  • Provides administrative support for programs and policy implementation
  • In the absence of a Supervisor or Security Officer III, conducts shift huddles reviewing incidents from previous shift, current situational awareness information, and upcoming events requiring security intervention and/or assistance
  • Assists Supervisors by ensuring appropriate staffing for oncoming shift if necessary
  • The following are common expectations:

  • Remains current on all required trainings
  • Attends trainings/educational programs as assigned
  • Participates in department meetings and in-service meetings as directed
  • Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through supporting improvement and innovation
  • Follows established policies and procedures, objectives, quality assessment and safety standards
  • The following are nonessential job accountabilities for ADA purposes:

  • Attends meetings as required
  • Performs other related duties as identified and assigned

      Minimum Experience            Must meet one of the following criteria:

                                                 WellSpan Security Officer Experience for 2 years* in good standing


                                                 A combination of experience equaling at least 2 years (total)* in good standing:

                                                 WellSpan Security Officer Experience

                                                 Other Healthcare Security Officer

                                                 Other Security Officer Experience

                                                 Military Experience

                                                 Law Enforcement Experience (includes police, corrections and probation/parole)

                                                 *In good standing means no disciplinary/corrective action within the last 12 months of employment


    Required Certifications            Shall obtain and maintain the following training certifications within 3 months of the date of hire:

          • Practical and Tactical Handcuffing
          • Oleoresin Capsicum (Gel)
          • Taser
          • Behavioral Emergency Response Training (BERT)
          • CPR/AED
  • Req Course(s)/Training          Successful completion of the below training courses are required for this position. Security Officer I’s requesting to advance to a Security Officer II position, must complete the required training prior to applying for a Security Officer II position. Newly hired Security Officer II’s, must complete the training within 3 months of accepting the position with WellSpan.

  • Report Writing (LMS)
          • FEMA ISP: IS-100.c – Intro to Incident Command System, I-100
          • FEMA ISP: IS-200.C – Basic Incident Command System for Initial Response
          • FEMA ISP: IS-242.c – Effective Communication

      Physical Demands                Prolonged, extensive, or considerable standing/walking

                                                 Heavy physical effort (lift/carry 26 to 50 lbs)


      Working Conditions             Subject to varying and unpredictable situations

                                                 Handles emergency or crisis situations

                                                 Exposed to dangers of assault/injury from patients, visitors and staff while responding to calls

                                                 Exposed to hazards from investigating incidents or alarms

                                                 May be exposed to the risk of bloodborne diseases


      Other Skills                          Strong interpersonal and communications skills


      Other                                  Must possess a valid driver’s license in the current state of residence

                                                 Driving record must meet requirements established by WellSpan Risk Management



    The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.


      Minimum Education             High School or G.E.D.

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