Mt Gretna, PA | Service and Trades | Tracking Code: 89532
Security Officer II- Philhaven-Days
Full time (80 hours biweekly)
8A-4P includes Weekends and Holiday Rotation
http://www.joinwellspan.org/Benefits
Job Description:
Under the general supervision of the Security Supervisors, provides a safe and secure environment for, and responds to the needs of patients, employees, visitors, and other customers of the System. Protects System buildings, assets and premises as assigned.
Duties and Responsibilities:
The following are essential job accountabilities:
- Patrols the buildings and premises to prevent fire, theft, vandalism, and intrusion
- Patrol parking lots to ensure the safety of individuals and the security of parked vehicles
- Reports all suspicious activity, parking violations and abandoned vehicles
- Responds to emergency situations such as accidents and injuries, fire alarms, crimes in progress and safety hazards
- Provides assistance, summons proper authorities, and polices area to maintain order, safety and to protect property
- Employs all necessary equipment to include Personal Protective Equipment (PPE) during situations that are deemed unsafe and during interactions with precaution patients
- Responds to inquiries for advice or assistance from employees, students, visitors, and other customers; provides physical restraint of psychiatric patients and others as needed
- Monitors the conduct of visitors on premises; confronts unauthorized persons for questioning as needed; secures weapons and contraband
- Escorts personnel and visitors to parking lots and hospital buildings
- Maintains post as assigned in accordance with training
- Notifies police in case of theft, breaking and entering or other related criminal matters requiring notification of authorities
- Assists in investigations
- Maintains records, prepares incident reports and other documents pertinent to safety and security activities and attends hearings
- Conducts routine visual inspections; reports safety and/or fire hazards or security violations
- Coordinates and/or responds to on site fire drills; responds to on site fire alarms and assists the responding fire department
- Secures and/or unlocks offices and facilities
- Supports the parking policy, enforcing parking regulations, providing traffic management, and performing other related duties
- Complies with all department and organizational policies and procedures
- Assists with care and maintenance of department equipment and supplies
- Performs Security Operations duties as assigned
- Secures patient valuables and found property
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- Prepares clear, concise, and factual incident reports
- Ensures all documentation is submitted as required prior to end of shift
- Completes vehicle checklist
- Completes monthly inspections as required to include but not limited to panic alarm inspections, fire extinguisher inspections, door alarm inspections to include supporting documentation
- Complete security access requests within the badge access control system as needed
- Willing and capable of working at any post within an assigned setting
- Assists with the daily operations of the shift to include but not limited to documentation, patrols, responses, post assignments, escalation of incidents and serves as a Charge Officer as needed
- Provides administrative support for programs and policy implementation
- In the absence of a Supervisor or Security Officer III, conducts shift huddles reviewing incidents from previous shift, current situational awareness information, and upcoming events requiring security intervention and/or assistance
- Assists Supervisors by ensuring appropriate staffing for oncoming shift if necessary
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The following are common expectations:
- Remains current on all required trainings
- Attends trainings/educational programs as assigned
- Participates in department meetings and in-service meetings as directed
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through supporting improvement and innovation
- Follows established policies and procedures, objectives, quality assessment and safety standards
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The following are nonessential job accountabilities for ADA purposes:
- Attends meetings as required
- Performs other related duties as identified and assigned
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Minimum Experience Must meet one of the following criteria:
WellSpan Security Officer Experience for 2 years* in good standing
OR
A combination of experience equaling at least 2 years (total)* in good standing:
WellSpan Security Officer Experience
Other Healthcare Security Officer
Other Security Officer Experience
Military Experience
Law Enforcement Experience (includes police, corrections and probation/parole)
*In good standing means no disciplinary/corrective action within the last 12 months of employment
Required Certifications Shall obtain and maintain the following training certifications within 3 months of the date of hire:
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- Practical and Tactical Handcuffing
- Oleoresin Capsicum (Gel)
- Taser
- Behavioral Emergency Response Training (BERT)
- CPR/AED
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Req Course(s)/Training Successful completion of the below training courses are required for this position. Security Officer I’s requesting to advance to a Security Officer II position, must complete the required training prior to applying for a Security Officer II position. Newly hired Security Officer II’s, must complete the training within 3 months of accepting the position with WellSpan.
- Report Writing (LMS)
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- FEMA ISP: IS-100.c – Intro to Incident Command System, I-100
- FEMA ISP: IS-200.C – Basic Incident Command System for Initial Response
- FEMA ISP: IS-242.c – Effective Communication
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Physical Demands Prolonged, extensive, or considerable standing/walking
Heavy physical effort (lift/carry 26 to 50 lbs)
Working Conditions Subject to varying and unpredictable situations
Handles emergency or crisis situations
Exposed to dangers of assault/injury from patients, visitors and staff while responding to calls
Exposed to hazards from investigating incidents or alarms
May be exposed to the risk of bloodborne diseases
Other Skills Strong interpersonal and communications skills
Other Must possess a valid driver’s license in the current state of residence
Driving record must meet requirements established by WellSpan Risk Management
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Qualifications:
Minimum Education High School or G.E.D.
Fraud Notice: Please be aware of potentially fraudulent job postings on other websites or suspicious recruiting email or text messages that attempt to collect your confidential information. If you are concerned that an offer of employment with WellSpan Health might be a scam, please verify by searching for the job posting on joinwellspan.org or contact us at employment@wellspan.org.
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Why WellSpan Health?
Join our team of 20,000 strong working as one. Teamwork, collaboration, partnership—WellSpan Health is an integrated system designed to work as one to build healthier, stronger communities throughout central Pennsylvania and northern Maryland. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits
- Sign-on incentives for new employees (click here for details)
- Medical, dental and vision insurance
- Life and accidental death insurance
- Supplemental life insurance
- Retirement savings plan
- Paid time off (PTO)
- PTO bridging
- Short-term disability
- Educational assistance
- Forgivable loan
- Flexible spending
- Credit union
- Employee recreational activities
- Childcare
- Complimentary medicine discounts

Diversity, Equity & Inclusion at WellSpan
Welcome. Respect. Value.
WellSpan Health recognizes and honors the diversity of our team members, patients, and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected, and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices, and resources.
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life
Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers' market and dining establishments for all tastes.
Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in southcentral Pennsylvania, Lebanon is within an easy driving distance to Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)