Registered Nurse - Hospice Clinical Manager - Full Time

Lebanon, PA | Nursing | Tracking Code: 74379

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Full Time (80 Hours Biweekly)


Job Description


Under the general supervision of the Director-Clinical Operations, and working as part of a leadership team, is responsible for delivery, efficiency and effectiveness of patient care services delivered by the assigned Branch. Provides supervision and direction for Home Health Clinical Supervisors and participates in activities relevant to the patient services provided. Develops and manages staff and fiscal resources to ensure that high quality, cost effective patient care services are delivered in an efficiently operated system. Assists in evaluation of current service delivery, identifying strategic service needs, and participating in the planning, development and implementation of new programs. May assume the functions of the VNA Director-Clinical Operations in his/her absence, as delegated.


Duties and Responsibilities


  1. Employs qualified competent staff. Participates in the hiring, orientation, development, coaching, corrective action and terminations of personnel as appropriate with supportive documentation.
  2. Ensures adequate staff education and evaluation by providing direction to educational and teaching efforts, fosters environment for self development and learning of staff, and approving continuing education.
  3. Prepares annual performance evaluations of staff.
  4. Participates in initial orientation program of new employees, as needed.
  5. Ensures adequate, competent and qualified staff to deliver scope of care provided by the agency.
  6. Ensures ongoing process to assess, maintain and improve staff competency.
  7. Organizes and directs the office's ongoing function, assuming responsibility for services and assists in the development and implementation of policies and programs.
  8. Participates in patient care conferences and ensures compliance with standards.
  9. Participates in Performance Improvement activities.
  10. Communicates and problem solves with VNA Leadership on patient care and management issues.
  11. Maintains an awareness of trends and interprets federal and state regulations applicable to all VNA service lines in addition to the state nurse practice act.
  12. Ensures the maintenance of all office records.
  13. Implements policies and procedures.
  14. Supports a Performance Improvement program in place for office operations and complies with Joint Commission standards.
  15. Collaborates with Director-Clinical Operations in identifying potential referral sources.
  16. Establishes and maintains positive working relationships with current and potential referral sources.
  17. Assists in planning, implementing and evaluating field experience of professional students in the home health program, as requested.
  18. Provides assistance in community education, as requested.
  19. Represents the agency in a professional manner with community and professional organizations, as well as System partners.
  20. Participates in committees and in the process of policy and procedure development.
  21. Functions in an efficient cost effective manner with regard to utilization of time, supplies and equipment.
  22. Accountable for seeking consultation, as needed.
  23. Carries out special projects and duties, as assigned.

Common Expectations


  1. Maintains established policies and procedure, objectives, quality assessment, safety, environmental and infection control standards.
  2. Maintains confidentiality of patient and organizational information.
  3. Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and “error proof” systems that will lead to increased safety; and participating in safety education programs and root cause analysis as required.
  4. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
  5. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovations.



  • Minimum Experience:
    • 3 - 5 years clinical experience
  • Minimum Education:
    • Bachelor’s Degree
  • Preferred Experience:
    • Preferred ExperienceHome Care experience
  • Preferred Education:
    • Bachelor’s Degree or higher
  • Required Certification:
    • Registration and current RN license in PA OR Licensed Physical Therapist OR Occupational Therapist OR Certified Physical Therapist Assistant AND BLS certification
  • Required Courses:
    • Graduate of an accredited program in physical therapy or occupational therapy
  • Skills:
    • Demonstrated knowledge in clinical operations; Ability to exercise leadership as well as to work in a collaborative team relationship with professionals; Ability to accept and utilize administrative direction and consultation; Ability to communicate effectively both oral and written; Possesses good conceptual skills. Ability to use the problem solving approach in assessing, analyzing and planning; Ability and desire to develop professionally and to mentor others; Ability to use lean process improvement to implement and evaluate system changes
    • Must possess a valid driver’s license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
Diana Miller
Diana Miller
Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers' market and dining establishments for all tastes.

Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in southcentral Pennsylvania, Lebanon is within an easy driving distance to Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)