Regional Clinical Quality Specialist - Franklin County - Full Time

Chambersburg, PA | Professional | Tracking Code: 67352

Job Description


Under general supervision of the Manager-Skilled Nursing Facility Relations, functions as part of the Post-Acute Services team to promote clinical coordination and collaboration between acute care entities and various post-acute care sites resulting in safe and efficient care through engaging in and leading a variety of clinical and process improvement projects.


Duties and Responsibilities


  1. Supports regionally assigned preferred partner and pilot skilled nursing facilities in efforts to drive clinical processes improvement across the care continuum through collaboration with various interdisciplinary teams in acute care hospitals, skilled nursing facilities and the community.
  2. Co-leads post-acute services system clinical improvement team.
  3. Leads local post-acute clinical improvement teams in assigned WellSpan region and coordinates associated activities and projects necessary for process improvement and implementation of system strategy.
  4. Leads clinical education efforts through curriculum development and training staff in each local preferred partner facility and other areas as identified.
  5. Drives patient safety efforts through assuming responsibility for the non-WellSpan, post-acute, SRS/CRS RL System Tile for patient safety initiatives with guidance from the Manager-Skilled Nursing Facility Relations.
  6. Supports pilot facilities as identified by Post-Acute leadership as critical to the WellSpan clinical and operations strategy. Responsible for working along with SNF leadership to achieve outcome measures, while improving overall quality to a 4-star or higher level.
  7. Promotes collaboration between disciplines and departments to improve the care of patients and their families as well as staff competency in caring for common conditions in post-acute care settings.
  8. Supports integration of standard workflows related to the electronic health record.
  9. Coordinates and implements tactics that support WellSpan's post-acute strategy.
  10. Oversees continuous quality improvement through assessing transition of care processes. Uses extensive knowledge, experience, program outcomes and research to identify problem situations or issues in systems of care and analyzes, interprets, advises and consults with staff and other health care professionals to ensure high quality care.
  11. Analyzes and interprets the system of patient care delivered by evaluating and reviewing practices and initiating new processes related to professional ethical standards.
  12. Makes recommendations for practice improvement and collaborates to ensure high quality of care delivered.
  13. Collaborates with other clinical leaders in acute care entities, service lines and post-acute partners to envision projects and services that would enhance patient care across the continuum.
  14. Works in close association with WellSpan VNA to promote home health utilization for patients after their acute care stay and post-acute stay respectively

Common Expectations


  1. Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
  2. Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control stands.
  3. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
  4. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.The following are nonessential job accountabilities for purposes:


  • Notes:
    • Other combinations of formal education, training and experience may be considered.
  • Minimum Experience:
    • 5 - 7 years of recent clinical nursing and supervisory experience in acute and post-acute setting
  • Minimum Education:
    • Bachelor’s Degree in Nursing
  • Required Certification:
    • Registration and current RN license in PA
  • Physical Demands:
    • Mostly sedentary work
  • Skills:
    • Excellent interpersonal/communications skills; Models team work; Self-motivated and able to work independently; Experience in leading multi-site system wide projects; Project management and leadership experience
Similar Opportunities

Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Franklin County, named after Benjamin Franklin, was officially formed in 1784. One of its two main towns, the borough of Chambersburg, lies 13 miles north of Maryland, and is known for its "green, safe environment." In the southern part of Franklin County, the borough of Waynesboro sits just two miles north of the Mason-Dixon Line and is known for its rich industrial history.

Franklin County is in the heart of South-Central Pennsylvania where you'll find mountains, lakes, and a picturesque countryside coupled with theater, music, skiing, hunting, fishing, and much more. We're in the heart of America's fruit orchards, so peaches, apples, and lots of other local produce are available close by. The area features local wineries and breweries, along with a vibrant arts scene at the historic Capitol Theatre and Totem Pole Playhouse. Franklin County merges the best of small-town friendliness with easy access to metropolitan areas. (Patient population: 154,000)