RN - Central Intake Nurse - York - PRN

York, PA | Nursing | Tracking Code: 62127

Job Description:

Under the general supervision of the Manager of Intake, processes all information and referral calls for intake or refers to other services.


Duties and Responisbilities

Essential Accountabilities:

  1. Responds to all callers in a positive manner.
  2. Elicits accurate and pertinent information regarding the patient’s medical, psycho-social and environmental condition and documents appropriately.
  3. Uses the nursing process to identify and begin to evaluate patient and family needs.
  4. Functions as a liaison between referral source and VNA staff.
  5. Accepts and documents verbal orders related to the plan of care.
  6. Receives information on patients to be discharged from the hospital and initiates plan of care.
  7. Inputs initial information into computer to begin the admission process.
  8. Researches and documents insurance information pertinent to home health/hospice needs.
  9. Forwards all written and verbal information to the appropriate team manager for timely assignment of patient to a primary clinician.
  10. Responds to requests for information regarding services from patients, families, agencies, hospitals, physicians, etc.
  11. Directs caller to another source of care if the VNA is unable to supply the service requested.
  12. Interprets services to callers.

NonEssential Accountabilities:

  1. Represents the WellSpan VNA at community activities, as delegated.
  2. Performs other related duties as identified.

Common Expectations:

  1. Functions in a cost-effective manner in regard to utilization of time, mileage, supplies, etc.
  2. Meets or exceeds established productivity and quality assurance standards.
  3. Seeks consultation, guidance and direction from professional or administrative staff, as needed.
  4. Informs manager of perceived problem areas related to patient care, corporate management, or community relations.
  5. Keeps clinical skills current with nursing practice norms.
  6. Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).
  7. Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
  8. Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
  9. Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
  10. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.


  • Notes:
    • Other combinations of formal education, training and experience may be considered.
  • Minimum Experience:
    • 3 years home health experience, one (1) year of which must have been with a VNA
    • Req Cert/RegistrationRegistration and current RN license in PA
  • Minimum Education:
    • Associate’s degree
  • Physical Demands:
    • Mostly sedentary work
    • Occasionally lifts supplies/equipment
Similar Opportunities

Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)