Quality/Clinical Improvement Data Analyst

York, PA | Professional | Tracking Code: 69527

Job Description:

Under the general supervision of the Manager-Clinical Improvement, provides advanced process and clinical and outcomes data and consulting services and support for clinical improvement analytics for the Health System including, but not limited to Quality Advisor, Quantros, Atlas, GWTG and similar systems. Acquires, manages, interprets and transforms data into accurate, consistent and timely information. Downloads and formats data into user friendly format from various databases for reports distributed throughout the organization, including each Entity Board. Creates appropriate graphs and charts as needed to most accurately display the data and healthcare information. Balances the strategic vision of the Health System with day-to-day details. Exhibits broad organizational knowledge and the ability to communicate with individuals and groups, both internal and external, including the support for clinical improvement projects. Validates all reportable data results through qualitative and quantitative analyses to confirm findings accuracy.


Duties and Responsibilities


  1. Initiates, implements and assists with data analysis and interpretation of clinical process and outcomes data, including the development of professional-level graphs and charts that are presented to various workgroups and committees, including the Entity Level Boards.
  2. Analyzes data and report results using pivot tables, charts and graphs.
  3. Provides system wide support for various Clinical Improvement analytic applications (e.g., Quality Advisor, Quantros, Atlas, GWTG and similar systems).
  4. Works with customers to define informatics and reporting requirements, including System leadership.
  5. Consults and advises all stakeholders concerning the accuracy of data and efficiency of processes.
  6. Collaborates with IS to develop and support clinical databases and related applications. Maintains all data integrity and security.
  7. Formulates validation quality analysis strategies and methods to ensure accurate and reliable data, ensuring appropriate departmental/service line/project and corporate standards are met.
  8. Integrates data from internal and external sources in order to provide data for analysis and/or reporting.
  9. Provides expert system-wide support for Clinical Effectiveness Teams by producing timely reports of summarized high quality clinical information. Maintains communication with project teams, clients, vendors and management as it relates to the data analytic role for Clinical Improvement.
  10. Monitors daily activity and problem solves for the Clinical Improvement Department including assignment of work to data abstractors who work on core measures, re-assigning and/or proactively assigning work as needed by the department.
  11. Interfaces with vendors in developing solutions to data questions and problems including development of new methodology and design of metrics and criteria to meet the end users’ needs through the collection and interpretation of data.
  12. Generates routine and ad-hoc reports using internal and external data sources to complete data requests.
  13. Presents information in a concise user-friendly format by determining target audience needs to support decision processes.
  14. Provides recommendations based on analytical results to improve business processes or outcomes with the provision of on-going education and support for the Clinical Improvement department and for Quantros users.
  15. Responsible for ensuring that State and National measure data is submitted to the appropriate agency (i.e. PHC4, QNet/CMS, Quantros) by required deadline.




  • Notes:
    • Other combinations of formal education, training and experience may be considered.


  • Minimum Experience:
    • 3 - 5 years
    • Min Field of ExpertiseHealthcare Informatics, Health information management, data analytics
    • Pref Field of ExpertiseData analysis with Managed Care/Healthcare Industry; Interactive analysis for multi-dimensional views of data


  • Minimum Education:
    • Bachelor’s Degree


  • Required Certification:
    • Registration: Registered Health Information Administrator (RHIA); Certified Health Data Analyst (CHDA); Certified Professional Healthcare Quality (CPHQ)


  • Skills:
    • Excellent teamwork/communication skills; knowledge of appropriate tools & methodologies; expert knowledge of Microsoft Office products
James Kane
James Kane
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)