Program Supervisor - Bridges to Health

York, PA | Professional | Tracking Code: 54478

Position Summary:

General Summary:

Under the general supervision of the Ambulatory Intensive Care Unit (AICU) program Medical Director, develops, implements, coordinates and evaluates the activities of the AICU program.  Manages the daily operations and supervises assigned staff.

Duties and Responsibilities:

1 Develops, maintains and coordinates programming and oversees daily operations.

 2 Provides direct service and back-up when short staffed.  Assists in clinical activities as a resource person as needed.  May include meeting with the patient or family in home and community settings.

 3 Acts as liaison and coordinator of services to the System and community.

 4 Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

 5 Selects, trains/orients, assigns department staff, evaluates performance, and makes recommendations for personnel actions.

 6 Develops budgets. Ensures that program operates within budget.

 7 Develops and revises departmental policies and procedures.  Supports and enforces departmental and organizational policies as well as state and federal accreditation standards.  Supervises preparation of statistical, quality improvement/assurance reports and grant reports.

 8 Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

 9 Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population.  Assesses and interprets patient age specific data and provides appropriate, age specific treatment.  Provides direct patient care to assigned patient age group(s).

 10 Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

 11 Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Required Skills
  • Excellent communication skills both oral and written
  • Microsoft Excel 


Required Experience
  • Supervisory experience is preferred
  • Bachelor Degree

Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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