Program Director-Digestive Health

York, PA | Professional | Tracking Code: 75648

Job Description:

Under the general supervision of service line leadership; develops, implements and manages the comprehensive digestive health services program across the System.


Duties and Responsibilities

  1. In collaboration with the service line leadership team, assumes responsibility for the development, implementation and program management of the system-wide WSH digestive health program.
  2. Provides leadership for clinical and administrative process redesign.
  3. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
  4. Coordinates and facilitates patient and care team ease of use, patient access, effective communication, and information flow between all relevant care settings as needed.
  5. Provides matrixed oversight to digestive health practice, procedural facility, and inpatient management teams and/or clinicians at each WellSpan site as needed
  6. Ensures appropriate degree of consistency and standardization of the program in each market across the System.
  7. Leads appropriate teams and committees to facilitate standardization of best practices and collaboration in digestive health practices, procedural facilities, and hospitals across WellSpan Health
  8. Ensures that processes and programs are in place to support the success of the digestive health program with all participating hospitals.
  9. Serves as a liaison with non-WellSpan providers, centers, clinics, government agencies and associations as needed
  10. Serves as a liaison between the digestive health program and medical group operations as needed.
  11. Is an active member of hospital and community committees that are related to digestive health patient care and community awareness, represents the program at local, state and national meetings.
  12. Assists with the development of the annual budget related to the program under oversight, both operating and capital expenses. Ensures quality care is given while maximizing financial reimbursement and developing opportunities for cost savings.
  13. Works with Marketing staff to effectively educate community and referring physicians about program.
  14. Maintains awareness of market share to assess competitiveness of service; develops and implements plans to optimize market share of digestive health services.
  15. Assists with the development and/or updates of required documents for regulatory and/or accreditation bodies such as Joint Commission, Department of Health, etc. Works with entity management to ensure that all mandated measures are collected and submitted in a timely basis and the hospitals are prepared for site visits.
  16. Program Director- Digestive Health
  17. Facilitates the collection of performance measures to serve as a means to evaluate overall customer satisfaction, financial performance and long term outcomes. Utilizes measures to identify and implement opportunities for improvement.
  18. Organizes services in a manner to ensure timely and appropriate access and triage of services.
  19. Ensures compliance with the most recent billing and coding standards.
  20. Develops and facilitates ongoing professional education programs for key stakeholders across the system.
  21. Develops and implements patient educational material for patients as needed.
  22. Demonstrates motivation for learning through independent reading, professional networking and attending relevant conferences and seminars.
  23. Develops, coordinates and participates in community awareness programs about digestive health as needed.
  24. Serves as the expert on all aspects of digestive health to health care professionals, staff, patients, families and the community.


  • Minimum Experience:
    • 10 years managing a clinical program
  • Minimum Education:
    • Bachelor’s Degree

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Melissa Melhorn
Melissa Melhorn
Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)