Principal Trainer - Project One (Epic - Cadence)

York, PA | Information Systems and Technical Support | Tracking Code: 55302

Position Summary:

General Summary:


Under general supervision of the Training Manager (Project One), and working with Project One Application Coordinators, plans, assesses, designs, develops, delivers and evaluates curriculum for computer applications training programs for System staff. Develops and delivers training to internal and external customers. Participates on project teams. Exercises strong communication skills.


Duties and Responsibilities:


1 Conducts needs assessments and works with Training Manager, Application Coordinators and vendor to develop appropriate curriculum for courses.
2 Researches, selects and develops course materials.
3 Conducts training classes and seminars, prepares and maintains IT training environment.
4 Provides assistance as required for application build.
5 Provides training and credentialing for additional classroom trainers (Credentialed Trainers) to deliver end-user education.
6 Coordinates with Credentialed Trainers, Training Manager and/or vendors to courses within the organization.
7 Represents the System as a presenter, trainer and/or leader, and presents a strong belief in the value of the IT application implementation strategy.
8 Conducts ongoing evaluation of internal courses and updates/maintains all training documentation.
9 Attends appropriate vendor training and successfully achieves certifications required.
10 Coaches/mentors Credentialed Trainers and Super-Users.
11 Develops, organizes and facilitates online communication with learners to enhance training.
12 Develops and supports training using e.learning tools.
13 Maintains application proficiency to aide customers regarding production support.
14 Provides on-site end user support, as required.
15 Provides peer feedback to IT Education Manager, upon request.
16 May serve as IT Education project lead, coordinating IT Education efforts for customers
17 Communicates with Application Coordinators to ensure training environment preparedness.

Required Skills


Minimum Education            

Bachelor's Degree



Minimum Experience           

1 - 3 years in Adult Education experience or Masters Degree in Education. 

Certified in Epic (Preferred)

Background in scheduling and clinical front office work

Front office administration

Strong Analytics and reporting background





Req Cert/Registration          

EPIC Certification required within 6 months of hire




Strong background in adult learning theory, pedagogy, and Instructional Systems design (ISD)

Proficient in desktop applications

Experience using multi-media tools for development and  delivery of e.learning preferred.

Strong understanding of clinical/operational workflows and application configurations

Project management skills preferred

Excellent interpersonal, written and verbal communication skills required.

Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,200 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, six respected hospitals, more than 15,000 employees, and 140 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

Equal Opportunity Employment

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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