Physician Office Technician - Neurology

Ephrata, PA | Physician Practices | Tracking Code: 67627

Schedule and Location

Full-time/Days - no nights or weekends

Position will start in Ephrata full-time but will eventually require going to Lebanon 1 day a week.

Job Description

Under the general supervision of the Clinical Nursing Coordinator, the Practice Manager, or Physician/APC, works as a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. The Physician Office Technician position necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.

Duties and Responsibilities

  1. Clinical Duties:
  2. Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight.
  3. Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned.
  4. Assists providers with examinations; can serve as a chaperone for exams of a personal nature.
  5. Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing. Performs quality control and maintains related records.
  6. Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing.
  7. Performs EKG’s and communicates results to providers.
  8. Performs data entry of POC lab results into the patient’s chart.
  9. Assists with safely transporting patients via wheelchair when necessary.
  10. Ensures all patient care areas are adequately stocked with unexpired supplies. Notifies supervisor when reorder points are reached.
  11. Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
  12. Possess the knowledge to keep patients safe in all areas of the patient care setting.
  13. Maintains a visible presence in the clinical area in between tasks.
  14. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.
  15. Clerical Duties:
  16. Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice
  17. Schedule appointments
  18. Schedule urgent studies and referrals
  19. Completion of patient forms
  20. Monitor and assist with processing forms, faxes, paperwork of the clinical care team
  21. Answer team line, emergency line, doctor line and back door line from MCC (if applicable)  

Qualifications

  • Minimum Experience:
    • 3 – 6 months customer service
  • Minimum Education:
    • High School or G.E.D.
  • Required Certification:
    • Basic Life Support (BLS) certification
Melissa Melhorn
Melissa Melhorn
Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in southcentral Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing, and both professional and semi-professional services. (Patient population: 535,000)