Physician Office Team Leader

Gettysburg, PA | Clerical and Administrative | Tracking Code: 61843

Job Description:

Under the general supervision of the Physician Office Supervisor or Practice Manager at the cardiology department, leads the work of front office personnel by training, allocating and monitoring of work. Provides oversight to front office staff and serves as content expert. Provides support to staff in various front office activities.

 

Duties and Responisbilities

Essential Accountabilities:

  1. Disseminates work to staff, establishes priorities, and resolves problems related to day to day operations.
  2. Assists the management team in identifying Areas of Improvement (AOI). Engages staff to use recommended improvement tools to improve all aspects of operations.
  3. Provides guidance to staff in the release of medical information policies and procedures.
  4. Serves as resource and superuser for computer applications. May create and manage master schedules.
  5. May submit payroll information in the manager’s absence or as assigned.
  6. Promotes safety, reporting and assists staff in reporting events that impact patient safety.
  7. Is responsible for any of the duties and responsibilities of the Physician Office Assistant.
  8. May be responsible maintaining adequate inventory and ordering supplies.
 

Qualifications

  • Minimum Experience:
    • 2 years of previous physician office experience
    • Req Course(s)/TrainingMedical terminology course
  • Minimum Education:
    • High School or G.E.D. Post secondary training desired (e.g., Medical Secretarial/Assisting)
    • Preferred EducationAssociate’s Degree
  • Preferred Courses:
    • Computerized billing/scheduling system
  • Physical Demands:
    • Mostly sedentary work
    • Occasional prolonged standing/walking
    • Occasionally lifts supplies/equipment
    • Occasional reaching, stooping, bending, kneeling, crouching
  • Skills:
    • OtherExcellent interpersonal /communication skills; Knowledge of medical office operations to
    • include reception, billing, scheduling, insurance and general office skills; Self motivated;
    • Models team work; Able to work independently.
    • The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Established in 1800, Adams County includes the borough of Gettysburg, Pennsylvania. Home to more than 100,000 residents, the town is a mecca for Civil War history buffs and visitors who come to tour the Gettysburg National Battlefield, Gettysburg National Military Park and see the annual Civil War reenactment.

Also located here is Gettysburg College, which has a strong academic reputation in liberal arts. The county is steeped in heritage, and offers a peaceful, country atmosphere, yet is a convenient drive to Washington, D.C., Baltimore, MD and Harrisburg, PA. The area's diversity attracts a lively local music scene, and his home to numerous restaurants and wineries, fresh-produce markets, a ski resort and more. Adams County residents can find local employment in healthcare, tourism, agriculture and manufacturing. (Patient population: 102,000)