Physician Office Asst-Float - Adams County, PA

Gettysburg, PA | Physician Practices | Tracking Code: 62613

Job Description:

Under the general supervision of coordinating practice manager and the specific supervision of the Clinical Coordinator and/or Practice Manager of the assigned site, performs a variety of clerical office duties related to telephone management, receiving patients, insurance/billing, record management, and scheduling. Will have the ability to float to Medical Group practices as assigned.


Duties and Responsibilities

Essential Accountabilities:

  1. Answers telephones, routes callers, takes messages and provides routine information to callers.
  2. Greets and registers patients in accordance with established policies and procedures.
  3. Schedules patient appointments within established parameters.
  4. Schedules patient appointments for patients with other provider offices including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information.
  5. Performs various duties for effective check-in and check-out of patients.
  6. Processes patient charges. Collects copays, deductibles and account balances.
  7. Performs various tasks related to end of day batch control, cash drawer etc..
  8. Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
  9. Processes requests for patient information according to policies and procedures.
  10. Researches billing questions and problems for patients with billing service.
  11. Types various letters, memos, and reports, as needed. Proofs materials for errors.
  12. Ensures patient confidentiality.
  13. Manages the insurance referral process according to policy. Keeps staff current on changes.
  14. Preps patient charts for daily visits.


  • Minimum Experience:
    • 3 - 6 months of physician office experience
    • 3-6 months EPIC experience
    • Req Course(s)/TrainingMedical terminology within 6 months of hire
  • Minimum Education:
    • Post High School Vocational/Specialized Training (Professional Medical, Administrative or Business School); or 12 or more months of medical office experience
  • Skills:
    • OtherExcellent interpersonal/communications skills; Knowledge of medical office operations to include reception, billing and insurance and general office skills; computer skills
    • The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Renee Kegarise
Renee Kegarise
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Established in 1800, Adams County includes the borough of Gettysburg, Pennsylvania. Home to more than 100,000 residents, the town is a mecca for Civil War history buffs and visitors who come to tour the Gettysburg National Battlefield, Gettysburg National Military Park and see the annual Civil War reenactment.

Also located here is Gettysburg College, which has a strong academic reputation in liberal arts. The county is steeped in heritage, and offers a peaceful, country atmosphere, yet is a convenient drive to Washington, D.C., Baltimore, MD and Harrisburg, PA. The area's diversity attracts a lively local music scene, and his home to numerous restaurants and wineries, fresh-produce markets, a ski resort and more. Adams County residents can find local employment in healthcare, tourism, agriculture and manufacturing. (Patient population: 102,000)