Chambersburg, PA | Physician Practices | Tracking Code: 90424

Physician Office Assistant - Radiology

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Medical Group Virtual Interviews
Thursday, December 8, 11:00 a.m. – 3:00 p.m.
Learn more about positions within our WellSpan Medical Group physician practices.
DEC
8
Medical Group Virtual Interviews

Location: 22 Saint Paul Drive Chambersburg, PA 17201

Schedule: Days/Evening

Job Description

Under the general supervision of the Practice Manager, performs a variety of clerical tasks related to the customer service of our patients. WellSpan Medical Group recognizes that the Physician Office Assistant is often the first and last person that our patients, families and visitors encounter when they contact or visit our offices. WellSpan Medical Group provides training to our Physician Office Assistants to instill confidence in their ability to create a welcoming environment and well-coordinated experience for everyone.

 

Duties and Responsibilities

  1. Answers telephones, routes callers, takes messages and provides routine information to callers.
  2. Greets and registers patients in accordance with established policies and procedures.
  3. Schedules patient appointments within established parameters.
  4. Performs various duties for effective check-in and check-out of patients.
  5. Prepares schedules and encounter forms for daily visits.
  6. Handles walk in patients in the appropriate manner.
  7. Ensures that Race, Ethnicity and Language is documented as appropriate.
  8. Processes patient charge and collects co pays and deductibles.
  9. Performs various tasks related to end of day batch control, cash drawer etc.
  10. Enters and/or retrieves data from established computer files.
  11. Schedules appointments for patients with other provider offices and/or facilities including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information.
  12. Processes requests for patient information according to policies and procedures, including record copy service and form tracking.
  13. Researches billing questions and problems for patients with centralized billing service.
  14. Types various notes, letters, memos and reports, as needed. Proofs materials for errors.
  15. Complies with all HIPAA rules and regulations.
  16. Processes mail including scanning and tasking if applicable.
 

Required Experience/Education

  • Notes:
    • Other combinations of formal education, training and experience may be considered.
  • Minimum Experience:
    • 3 - 6 months
  • Minimum Education:
    • Post High School Vocational/Specialized Training (Professional Medical, Administrative or
    • Business School); or 12 or more months of customer service experience
  • Preferred Courses:
    • Medical terminology within 6 months of hire recommended
  • Physical Demands:
    • Mostly sedentary work
    • Occasional prolonged standing/walking
    • Lifts supplies/equipment
    • Occasional reaching, stooping, bending, kneeling, crouching
  • Skills:
    • Excellent interpersonal/communications skills; Knowledge of medical office operations to include reception, billing and insurance and general office skills; computer skills to include typing

Fraud Notice: Please be aware of potentially fraudulent job postings on other websites or suspicious recruiting email or text messages that attempt to collect your confidential information. If you are concerned that an offer of employment with WellSpan Health might be a scam, please verify by searching for the job posting on joinwellspan.org or contact us at employment@wellspan.org.


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Join our team of 20,000 strong working as one. Teamwork, collaboration, partnership—WellSpan Health is an integrated system designed to work as one to build healthier, stronger communities throughout central Pennsylvania and northern Maryland. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

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