Physician Billing Representative - Full Time - WellSpan Internal Medicine - Ephrata

Ephrata, PA | Physician Practices | Tracking Code: 59215

Position Summary:

General Summary:
Under general supervision, performs a variety of duties to complete the billing and payment process for numerous clients including, but not limited to, account follow up, resolving problems and interacting with third party payers and patients to achieve payment of accounts in accordance with current government and payer regulations. Represents the System in a professional manner, using good customer service practices in the performance of all duties.

Duties and Responsibilities:
The following are essential job accountabilities:
1 Performs various functions to complete and expedite the billing process including, but not limited to, recording patient
identification data and physician diagnosis, investigating charges, correcting and updating data, preparing the claim to bill,
and updating computer functions.
2 Posts all payments and adjustments to the correct patient's account.
3 Processes rejections and invoice corrections, and rebills in a timely manner.
4 Initiates paperwork for refunds.
5 Resolves billing problems and/or receives insurance updates.
6 Makes written and/or verbal inquiries to offices or third party payers to reconcile patient accounts.
7 Processes and distributes HCFA 1500's and MA claim forms as required.
8 Reconciles reports at the end of the day.

Required Skills

Minimum Education             High School or G.E.D.


Minimum Experience          1 - 2 years  (Insurance Billing experience)


Req Course(s)/Training        Medical Terminology


Excellent communication/interpersonal skills; ICD9 & CPT coding; insurance knowledge; computer skills; Typing 45-50 wpm; 10 key calculator 90-100 kspm


Must pass the bar assessment during the 90 day introductory period

Required Experience

2-3 years experience in physician billing

Quality of Life

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of a multispecialty medical group of more than 1,500 physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 19,000 employees, and 170 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Quality of Life
Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in southcentral Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing, and both professional and semi-professional services. (Patient population: 535,000)

Diversity & Inclusion at WellSpan

Know, Respect, Include

WellSpan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

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