Hagerstown, MD | Rehabilitation Services | Tracking Code: 98165
Physical Therapist Assistant/Office Assistant-Technician - Washington Rehab - Day/Evening
Job Description:
Under the direct supervision of a licensed Physical Therapist, performs treatments and provides exercise instruction, demonstration and education for patients at an entry to intermediate skill level. Under general supervision, performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed. Assists therapists and/or therapist assistants in preparing patients for therapy, treating patients and gathering supplies.
Duties and Responsibilities
Essential Accountabilities:
- Carries out a program of exercise and treatment for assigned patients, as determined by evaluation performed by the Physical Therapist.
- Assists the Physical Therapist during patient testing, evaluations and complex procedures according to the rules and regulations of the APTA and PPTA.
- Coordinates physical therapy activities in collaboration with the other members of the interdisciplinary team to facilitate achievement of established goals.
- Ensures compliance with regulations set forth by the regulatory agencies and state governing bodies.
- Conducts or participates in training medical and nursing personnel in physical therapy techniques and objectives.
- Utilizes safe patient handling techniques for all patient transfers, lifts and positioning.
- Complies with PA practice act related to communication with supervising Physical Therapist.
- Answers telephones, routes callers, takes messages and provides routine information to callers.
- Greets and registers patients in accordance with established policies and procedures.
- Schedules patient appointments within established parameters.
- Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.
- Bills insurance carriers for appropriate payments.
- Contacts carriers to follow up on balances due.
- Maintains up-to-date patient accounts.
- Prepares and maintains records of patient charges.
- Creates medical records for new patients.
- Establishes and maintains files and records on an ongoing basis.
- Schedules meetings, training and other requirements for staff.
- Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
- Compiles data for and prepares regularly scheduled or special reports, analyses and statements.
- Prepares the treatment areas for patient care including: sets up, removes, cleans, appropriately stores, and organizes equipment and supplies including linens. Assists with monitoring of supply stock, informing front office when supplies are low.
- Monitor temperatures of applicable equipment per policy.
- Clean hydroculators, ice pack machines, and paraffin baths and document on cleaning logs
- Assists department in preparation for regulatory surveys, utilizing checklists to ensure compliance.
Qualifications
- Minimum Education:
- Associate's Degree
- Required Courses:
- Graduate of an accredited physical therapist assistant program
- Required Certification:
- Certified Physical Therapist Assistant
- BLS certification
- Minimum Experience Required:
- Up to 6 months+
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Why WellSpan Health?
Join our team of 20,000 strong working as one. Teamwork, collaboration, partnership—WellSpan Health is an integrated system designed to work as one to build healthier, stronger communities throughout central Pennsylvania and northern Maryland. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits
- Sign-on incentives for new employees (click here for details)
- Medical, dental and vision insurance
- Life and accidental death insurance
- Supplemental life insurance
- Retirement savings plan
- Paid time off (PTO)
- PTO bridging
- Short-term disability
- Educational assistance
- Forgivable loan
- Flexible spending
- Credit union
- Employee recreational activities
- Childcare
- Complimentary medicine discounts

Diversity, Equity & Inclusion at WellSpan
Welcome. Respect. Value.
WellSpan Health recognizes and honors the diversity of our team members, patients, and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected, and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices, and resources.
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life
Central Pennsylvania offers an idyllic blend of small cities and towns—including Lancaster, York, Gettysburg, Lebanon, Chambersburg and Waynesboro—surrounded by welcoming suburban neighborhoods and pristine rolling countryside. Our communities are conveniently situated within a short drive of major cities like Philadelphia, Baltimore and Washington, D.C., as well as Pennsylvania's scenic Pocono Mountains to the north.
Here you'll find affordable home prices and living costs. Plus, there's an outstanding selection of schools, nearby colleges and universities. The area abounds with recreation and activities, including the famous Hersheypark and ZooAmerica and historic Gettysburg National Military Park; numerous state parks that offer hiking, mountain biking and kayaking; and charming river towns featuring great restaurants, museums, shopping, antiquing and more. Air, rail and public transportation links are also very reliable.
You'll feel right at home in our region. And, with so many places in which to live and practice, you're sure to find a WellSpan career that's a perfect match for you and your lifestyle.