Patient Safety Aide - Nursing Suppport Team - Evenings/Nights

Ephrata, PA | Nursing Support | Tracking Code: 107666


Temporary Position

PRN (As Needed - Minimum work commitment is 24 hours per 6-week schedule)

Evening/Night Shifts


Job Description:


Under the direct supervision of the Nurse Manager or designated RN, this role serves to protect our patients who are impulsive and at risk for falls, at risk for pulling out IV lines/tubes, require behavioral management and/or present a risk due to psychiatric illnesses. This is a non-clinical employee who assists in the prevention of falls, deters impulsive behaviors, prevents injury or escape, and provides de-escalation of patient behaviors. Provides simple assistance such as ambulation, simple toileting, repositioning, and assistance with feeding/fluids. The aide is expected to engage in therapeutic communication and activities to distract, occupy and develop a positive supportive rapport with patients. The aide is required to remain with the assigned patient at all times during their shift except when relieved by staff for breaks, remaining alert and observant. Patient observation by the aide can be performed virtually through video monitoring or by direct bedside observation of the patient based on hospital policy and patient criteria. This role will also be required to transport patients as needed.


Duties and Responsibilities:


  1. Maintains patient safety by preventing falls and injury due to impulsiveness.
  2. Maintains Behavioral Health patient safety. Provides one on one observation for patients who are high risk elopement patients, patients that require behavioral management, suicidal patients or any other patient requiring one on one observation.
  3. Accompanies patient during transport and escorts patients as required.
  4. Obtains a verbal report from the patient’s nurse to include information regarding the patient’s identified care needs to work collaboratively with the care team.
  5. Applies principles of caring and healing in interactions with patients and families and with colleagues.
  6. Provides for patient comfort, safety, and satisfaction by maintaining a safe and therapeutic environment.
  7. Provides simple assistance such as ambulation, simple toileting, repositioning, and assistance with feeding/fluids.
  8. Supports caregivers to maintain the flow of patient care efficiently.
  9. Maintains patient environment in a safe and orderly manner.
  10. Constant, direct visualization of patient is required throughout the assignment. The sitter should be positioned to respond quickly to the patient’s needs and safety.
  11. Must be present and mindful of the patient and the environment at all times.
  12. Observant of the patient’s activity and behavior, defuses situations and communicates on a regular basis to the nurse. Reports any pertinent observations to the RN.
  13. Engages patient in therapeutic communications and activities to distract, occupy and develop a therapeutic rapport. Participates in the provision of diversional activities such as playing cards, board games, therapeutic communication, etc.
  14. Communicate professionally and demonstrates respect for patient, families/significant others and members of the healthcare team.
  15. Offers support and feedback to peers and staff.
  16. Responds promptly and appropriately to crisis or emergency. Utilizes principles of Milieu and Behavior Management Training (MBMT) in managing high risk situations.
  17. Documents required information in the Electronic Health Record (EHR).
  18. May be assigned to observe patients who are in isolation and will be required to don appropriate personal protective equipment (PPE) according to WellSpan policy.



  • Minimum Education:
    • :High School or GED
  • Required Certification:
    • :BLS certification
    • Required Courses/Training - Behavioral Health Training Packet (LMS); Sitter guidelines for safety 1:1 (LMS); High Risk Observation (LMS); Patient care assistant/sitter Epic training; De-escalation class (8-hour class)
  • Skills:
    • Good customer service skills; Excellent communication skills and de-escalation skills
Denise Schappell
Denise Schappell
Sr. Talent Acquisition Consultant

WellSpan invests in you!

Join WellSpan, where we invest in our team members:

  • $17 minimum wage starting July 2, 2023
  • Enhanced weekend differential for most hourly employees
  • More than $245M invested in merit increases, rewards and educational support in the past two years
  • Competitive salaries, benefits, paid time off and a commitment to diversity

Join us and make a difference.

Best of the Best Awards

Employment Benefits

  • Sign-on incentives for new employees
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts
Benefits photo

Welcome. Respect. Value.

Diversity, Equity & Inclusion at WellSpan

WellSpan Health recognizes and honors the diversity of our team members, patients and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices and resources.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Diversity photo

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in South Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000)

QOL photo