Outpatient Quality Assurance Specialist (BHS) - Days

York, PA | Clerical and Administrative | Tracking Code: 69955

General Summary:

Under direct supervision of the Supervisor-Outpatient Quality Assurance provides quality assurance oversight to ensure compliance with regulatory agencies.  Identifies trends and provides data to Behavioral Health services leadership team.

Duties and Responsibilities:

   1   Understands and keeps abreast of Mental Health and Substance Abuse regulatory agency requirements.

   2   Performs mandatory monthly audits of medical records to ensure compliance with regulatory agencies.

   3   Enters and tracks audit results into an electronic format for reporting purposes.

   4   Traces patient visits to assure regulatory standards.

   5   Creates and sends correspondence to patients.

   6   Identifies trends and provides education for improvement.

   7   Formulates reports and compiles data for regulatory surveyors.

   8   Maintains appropriate records, reports, and files as required for the department.





  Minimum Education: High School or G.E.D.

  Minimum Experience: 1 - 2 years of quality assurance experience.

  Req Course(s)/Training: Must attend state required Drug and Alcohol trainings within one year of hire

  Skills: Excellent communication and interpersonal skills; Proficient in Microsoft Office Suite

Michelle Dermes
Michelle Dermes
Sr. Talent Acquisition Consultant
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Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)