Orthopedic Joint Program Coordinator (RN)

Ephrata, PA | Nursing | Tracking Code: 62110

Position Summary:

Full time (80 hours biweekly)

Monday - Friday

Day shift


Job Description:

Under the general supervision of the Orthopedic Service Line Leadership team, Program Director Spine/Neurosurgery and the Director of Nursing for Surgical Services, serves as the day-to-day lead of the WellSpan Orthopedic Total Joint Program and WellSpan Spine Surgery Program and supervises the development, implementation and organization of the overall program. Coordinates the efforts between surgeons, Hospital administration, nursing leadership and staff while tracking the progress of the program and identifying areas that require attention. Is responsible for all program management, report generation and review, process improvement, patient satisfaction and administrative activities of the program. Supervises and coordinates all aspects of treatment, evaluation, support services and education for patients.


Duties and Responisbilities


  1. Initiates the clinical program project plans as outlined and establishes and maintains project completion schedules.
  2. Collaborates in the development and coordination of the long-range strategic plan for the Orthopedic Joint and Spine Surgery service lines. Communicates long-range strategic plan and goals to all areas involved in the care of total joint replacement and spine surgery patients.
  3. Ensures that the program meets all applicable state and federal accreditation standards.
  4. Introduces patient to the Health System.
  5. Serves as a consistent contact for patient/family throughout the process of diagnosis and treatment.
  6. Provides individualized information, support and education.
  7. Coordinates appointments for consultations and physician visits.
  8. Notifies primary care and specialty care providers when patient is admitted to the hospital if applicable.
  9. Participates in interdisciplinary nursing rounds for inpatients (discharge planning process).
  10. Reinforces and assesses pre- and post-operative instructions and provides further education as appropriate.
  11. Responsible for the guidance and coordination of care for patients and their caregivers through the continuum of care.
  12. Ensures data is collected, reviewed and analyzed monthly for display on dashboards. Develops and implements action plans accordingly based on outcomes data. Collaborates with other disciplines using an integrated approach toward achieving optimal patient outcomes.
  13. Responsible for PI and other metrics to determine effectiveness with all level of care providers to optimize the patient care experience. Compiles and analyses quantitative and qualitative data, including benchmark data, and shares analysis with the leadership team and senior management.
  14. Identifies patient and/or provider needs and develops evidence-based quality programs to meet those needs. Ensures delivery of quality services for patients.
  15. Interacts with the WellSpan Marketing, PR and the community to set up activities and education at the request of the hospital and the request of community groups and organizations
  16. Collaborates with outreach/education coordinators for all service lines in the preparation and delivery of community and professional education programs. Assists in the development and presentation of educational programs geared toward primary care physicians, surgeons, staff and community.
  17. Collaborates with research team in clinical trials enrollment and data collection as applicable.
  18. Maintains a thorough knowledge and understanding of evidence based/best practice.
  19. Revises and monitors educational materials to insure that they are coordinated, understandable and meet the program standards.
  20. Protects patient confidentiality by promoting professional staff communications.



  • Minimum Experience:
    • 3 - 5 years nursing direct experience in orthopedic program coordination and/or Orthopedic nursing
    • Min Field Of ExpertisePrevious quality assessment and utilization management experience
    • Req Cert/RegistrationRegistration and current RN license in PA
    • Pref Cert/RegistrationCertification in Orthopedic nursing
  • Minimum Education:
    • Bachelor's Degree
    • Preferred EducationMaster's Degree
  • Skills:
    • OtherProven outstanding interpersonal skills; demonstrated ability to function as a team player; Proven working relationship with surgeons; Ability to multitask; Demonstrated success in relationship building; Ability to keep team focused on goal/timelines; Self motivated; Customer service focused; Strong data analysis skills that require interpretation of clinical results to develop program improvement projects
    • The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Heather Torres
Heather Torres
Sr. Talent Acquisition Consultant
Similar Opportunities

Why WellSpan Health?

WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization comprises a multispecialty medical group of more than 1,600 physicians and advanced practice providers, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 20,000 employees and 200 patient care locations. WellSpan is a charitable, mission-driven organization committed to exceptional care for all, lifelong wellness and healthy communities. We are committed to transforming the health of the communities we serve and to educating the next generation of clinicians, staff and leaders.

Employment Benefits

  • Sign-on incentives for new employees (click here for details)
  • Medical, dental and vision insurance
  • Life and accidental death insurance
  • Supplemental life insurance
  • Retirement savings plan
  • Paid time off (PTO)
  • PTO bridging
  • Short-term disability
  • Educational assistance
  • Forgivable loan
  • Flexible spending
  • Credit union
  • Employee recreational activities
  • Childcare
  • Complimentary medicine discounts

Diversity & Inclusion

Welcome. Respect. Value.

Wellspan Health believes that diversity includes all the human characteristics that make each of us similar as well as different. We strive to make every person feel welcomed, respected, and valued while creating a safe and inclusive environment where we all have the individual freedom to express our uniqueness in a respectful manner.

WellSpan Health is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.

Quality of Life

Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch — farm-to-table and beyond.

Conveniently located in southcentral Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing, and both professional and semi-professional services. (Patient population: 535,000)